Communication can be written, verbal or non-verbal. All of these methods require different communication skills to ensure that information exchanged is accurate and understood.
Communication involves people exchanging information and can be:
Written
Verbal
Non-verbal
These require different communication skills to ensure that information exchanged is accurate and understood.
Within the hospitality industry, well developed communication skills are essential to provide the best possible experience.
Communication between staff members is vital to ensure information passes from one part of the business to another and the workplace works efficiently, reducing the likelihood of a breakdown in communication.