Technical problems
As some of you may have spotted, there's a problem at the moment with some of the data in our "Most Popular" module, where the "Most Read" section is pulling in some older stories (check the story date stamp if in doubt) along with new ones. We apologise for any confusion this is causing. We're working to fix it as soon as we can.
UPDATE Thursday 12 July 13:36 BST
The problem with the "Most popular" module has been fixed.
But, as you may have seen, there was also a major problem for ³ÉÈË¿ìÊÖ Online overall, with the whole site unavailable for a period of time on Wednesday evening. Richard Cooper, of ³ÉÈË¿ìÊÖ Future Media, explains more fully here.
Steve Herrmann is editor of the ³ÉÈË¿ìÊÖ News website.
Comment number 1.
At 11th Jul 2012, Kit Green wrote:I expect some of the older stories really are more popular than current ones.
Perhaps you should re-brand the lists as "Popular Now" (certainly not Trending)
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Comment number 2.
At 11th Jul 2012, Guv-nor wrote:Does this explain why, on many days, there are sport stories escaping into the News Section of the ³ÉÈË¿ìÊÖ News front page.
There is a sport box-out of sport headlines and that section links to the sport pages.
Please keep sport out of news.
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Comment number 3.
At 11th Jul 2012, Richard Gilmore wrote:This comment was removed because the moderators found it broke the house rules. Explain.
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Comment number 4.
At 11th Jul 2012, 3bikeSteve wrote:Noticed this a while ago, trying (and failing) to tell you via the "Contact Us link", fails with an 500 Internal Server Error
Emails to webmaster@bbc.co.uk, fail - Remote host said: 550 Invalid recipient
I only found this Blog from a well known web search :)
Good Luck
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Comment number 5.
At 11th Jul 2012, 3bikeSteve wrote:Comments on adding comments - please forward to somebody if needed.
I use Safari under Windows and haven't Commented on Blog for ages.
1. If there is a limit to the post size, wouldn't it be useful if the preview pointed out the problem before you hit POST !
2. After exceeding the post size, I found I couldn't edit the comment
Had to open new tab and copy/paste - not cool
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Comment number 6.
At 11th Jul 2012, This is a colleague announcement wrote:At my age I was warmly reassured by the fact I could remember them...
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Comment number 7.
At 11th Jul 2012, dotconnect wrote:Thanks for the explanation Steve. It struck me earlier how clumsy the Camerons must have been to have left their daughter at the pub again.
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Comment number 8.
At 11th Jul 2012, Think Tank wrote:From the web site that pushes news that O2 have problems with technology .... comes ³ÉÈË¿ìÊÖ + own problems.
How about sorting out your own problems before expending ANY effort on a story that might get buried by month-old news?
10 hrs & counting ...
Will this attract the level of coverage the ³ÉÈË¿ìÊÖ gave RBS if it's still unsolved after 3 days?
(thought not)
Anyone want to resign?
(thought not)
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Comment number 9.
At 11th Jul 2012, Sandstrom wrote:Bad day for ³ÉÈË¿ìÊÖ on-line today. The "Most Popular" is nothing compared to the whole of bbc.co.uk being down for an hour. Parts took longer to return.
Thank goodness Radio4 long wave still has a few spare valves left.
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Comment number 10.
At 11th Jul 2012, Think Tank wrote:You have more problems than you know:
/blogs/theeditors/2012/07/technical_problems_3.html
/blogs/theeditors/2012/07/technical_problems_2.html
/blogs/theeditors/2012/07/technical_problems_1.html
all report 404 Not Found
(@5 try F5 to refresh page)
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Comment number 11.
At 11th Jul 2012, This is a colleague announcement wrote:21:47 11th Jul 2012, Sandstrom wrote:
"...Thank goodness Radio4 long wave still has a few spare valves left..."
===
Indeed. However, cars, the places in which most radio is heard, are now almost never fitted with radios that get LW AM. However, they have BlueTooth, hands-free, etc. etc. that many will never use. At least the ³ÉÈË¿ìÊÖ knows I can't listen to French and German news any more...
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Comment number 12.
At 12th Jul 2012, morality1 wrote:Hi has Mr Preston caught up with the $1 Billion HSBC fine yet?
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Comment number 13.
At 12th Jul 2012, Winkernet wrote:As far as I can see the ³ÉÈË¿ìÊÖ ³ÉÈË¿ìÊÖ page still has a problem and fails to load properly
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Comment number 14.
At 12th Jul 2012, BluesBerry wrote:When will Rory Cellan-Jones site be fixed?
e.g. "The TV tycoons you may have missed" shows 46 comments, which must be coming from somewhere; yet, there is still no provision for regular comments, & this has been the case for some time now - at least a month.
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Comment number 15.
At 14th Jul 2012, lapkopdung wrote:This comment was removed because the moderators found it broke the house rules. Explain.
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Comment number 16.
At 15th Jul 2012, Emily Louise wrote:This comment was removed because the moderators found it broke the house rules. Explain.
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