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Flood coverage

Simon Waldman | 14:59 UK time, Tuesday, 26 June 2007

Citizen journalism is making the news again. We have been all but overwhelmed with and videos from our audiences of the widespread flooding. As well as the dramatic rescue helicopter footage (for which many thanks, as ever, to the RAF) by lunchtime on Tuesday, the ³ÉÈË¿ìÊÖ had received well over 3,000 still images and 200 mobile phone videos - most from stranded motorists and people whose homes and businesses had been ruined by the rising waters.

Canoes alongside cyclists knee-deep in water, Worcestershire (sent in by Carol Tisdale)³ÉÈË¿ìÊÖ News has broadcast only a tiny proportion of these, so apologies if your material hasn't been on air. But the torrent of information from the public has helped shape our coverage: News 24 was able to interview several people trapped last night by floodwater in Sheffield - particularly in the Brightside Lane area, in Rotherham and elsewhere simply because they'd contacted US in the first place. Their personal stories made compelling viewing, and also guided our decisions on where to send our own journalists and camera crews.

Today, we've been able to call on presenters and correspondents broadcasting live from several locations in Sheffield, from Ulley Dam near Rotherham - where engineers are fighting to prevent the dam bursting, from Catcliffe in South Yorkshire, from Tenbury Wells and Ludlow in Worcestershire and of course from the now ubiquitous ³ÉÈË¿ìÊÖ helicopter, which has illustrated powerfully the spread and scale of the flooding.

³ÉÈË¿ìÊÖ News 24 logoAnd once the waters begin to recede and the clean-up begins and the insurance claims are calculated - that's when the questions really begin.

How can we avoid such widespread chaos and destruction in the future? Who - if anyone - is to blame? Is this violent weather something we should now expect as a regular occurrence?

Floating dustbins in Hull (sent in by Jenny Pugh)There's a question too for us - and for you: has the blanket coverage been an over-reaction? TV News is often accused of overplaying stories with strong pictures but for the families and friends of those who died in the floods, the last 24 hours have changed their lives forever. And there are thousands of people whose homes and workplaces have been devastated.

Personally, I think the effort and the airtime has been justified - I'm sure you'll tell me if I'm wrong.

UPDATE: I've replied to some of your comments - you can read that by clicking here.

POSTSCRIPT, FRIDAY 1200: By today, we've received more than 7,000 stills and videos from members of the publc. Thank you.

Comments

  • 1.
  • At 04:43 PM on 26 Jun 2007,
  • Heidi Webster-Thomas wrote:

Your coverage has been interesting and informative. However, I do have to question the sense and responsibility of sending additional people and vehicles to areas under such pressure. I heard from two reporters that their own cars had been severely damaged and abandoned which could have been avoided so easily.

  • 2.
  • At 05:21 PM on 26 Jun 2007,
  • Ian Wroe wrote:

Your editor puts a very positive spin on this. The fact is though that ³ÉÈË¿ìÊÖ News Online was leading with the Alan Johnstone video story until 4pm yesterday (25 June), while the flood story was unfolding. There was very little about the flood online, until the sad death of the young man in Hull finally got the story to the top of the news agenda. I can't help thinking if the water had been inside the M25 it would have been the main story much earlier!

  • 3.
  • At 05:30 PM on 26 Jun 2007,
  • Johnny wrote:

where was the blanket coverage when the flooding was taking place outside England?

  • 4.
  • At 06:24 PM on 26 Jun 2007,
  • Roger Jukes wrote:

It has been over 24 hrs now since the main floods have been reported. Where is the governments support to the people that have been affected.Why have they not declared a it a 'disaster zone' If this was happening abroad then the government would be the first to send our money to help. Why are they not sending money to help our own .... News reports show they are more concerned with Gordon Brown and his 1st day in office (with the obvious pay increase he will enjoy). CHARITY BEGINS AT HOME .. LETS THE GOVERNMENT PROOVE IT
Yours R Jukes ANGRY..

  • 5.
  • At 06:32 PM on 26 Jun 2007,
  • Stuart Gardner wrote:

I heard on one news report yesterday, that Devon was one of the areas affected.

Having travelled from Torbay to Exeter yesterday (and then back later on), I was a little confused that this was reported.

In the past, relatives in London have seen reports on the news suggesting we have had floods or heavy snowfall when it hasn't been the case.

At least with citizen journalism, you get a better picture of the worst affected areas.

  • 6.
  • At 06:52 PM on 26 Jun 2007,
  • nick wrote:

with regards to tonights advice about properties that are still flooded in north hull the advice that was given of washing hands and keeping clean uses more water which is then dumped down the drains causing an even bigger problem ie rising flood waters

  • 7.
  • At 07:04 PM on 26 Jun 2007,
  • Andy Huggett wrote:

Finaly I have had it with the ³ÉÈË¿ìÊÖ coverage. The way in which the ³ÉÈË¿ìÊÖ has presented the flood coverage to the public as if 95% of the viewers cannot understand what is going on, we can all see how deep the water has been, we all understand that the interlectual high ground that the reporters like to stand on is a farse when our money is being wasted by a silly boy who can not park his car out of harms way so we have to foot the bill to replace it. I am fed up with the news being presented to me as if I am a idiot, most of your fee paying viewers have a better grasp of what is going on that the over paid puppets that are relaying the script to us, that clearly they do not understand what they are saying at times.
Also the suggestion that we should feel sorry for the people that are not insured and have lost all in the flooding? Did they feel sorry for the rest of us that have been paying our insurances year on year or did they just have a slight smile because they were bucking the norm?

  • 8.
  • At 07:32 PM on 26 Jun 2007,
  • Ang wrote:

Leeds was hardly mentioned yet on an individual level many of the people affected there have suffered more than most. In the Halton area people have been flood for the 3rd time in as many years - never heard that mentioned You talk about the aftermath what are they going to do? How do you recover emotionally and financially? Did hear one comment where a lady said if this had happened abroard we the British would be asked to contribute to a relief fund. What's the government going to do to help its own people? Still it will be another justification for green taxes - not!

  • 9.
  • At 07:44 PM on 26 Jun 2007,
  • Dave H wrote:

While the story has been difficult to judge as it has unfolded, I am stunned that two ³ÉÈË¿ìÊÖ reporters - sent to cover the flooding - have admitted on air that they werev stupid enough to park their cars where they were flooded out and ruined.

However, the ³ÉÈË¿ìÊÖ Frontpage notes that southern Europe is having a major heatwave - why doesn't the news even mention this, but is quite happy to report some bimbo in jail in LA? That is where your priorities are falling down.

  • 10.
  • At 07:55 PM on 26 Jun 2007,
  • Mark wrote:

Compared to Katrina, this was a hardly a puddle.

  • 11.
  • At 08:19 PM on 26 Jun 2007,
  • Rosemary wrote:

As a Geography teacher, I'm disappointed by the lack of background information on this weather event - I couldn't even find a decent weather map to show my students

  • 12.
  • At 08:53 PM on 26 Jun 2007,
  • Alison Dudley wrote:

I was very upset not to hear how the people of Chesterfield have suffered with all the bad weather sometimes I wonder if we exist we also suffered very bad floods that left a lot of people stranded there was one village that was completely isolated as the rother surrounds it thats barrow hill!But as usal only the big cities get mentioned.

  • 13.
  • At 09:07 PM on 26 Jun 2007,
  • Dan G wrote:

If anything you were *slow* to start covering the story. There was already widespread flooding and chaos on the roads in Sheffield by the time you moved the story to lead in TV bulletins, and as said there were only minor links to the flooding stories on Online when that was all the public were interested in.

It would've been nice to see more practical advice being given out, such as not to drive into floods. In fact it sounds like your own TV crews need to take that advice.

  • 14.
  • At 10:31 PM on 26 Jun 2007,
  • stuart.alexander wrote:

Just sat down to watch he ³ÉÈË¿ìÊÖ's 10.00ok news to compare the coverage of the floods to affect Rotherham and Sheffield with that of SKY Tv , and as i predicted before any commentary began, incorrect reference to Sheffield was made - this is typical of the treatment that we citizens at Rotherham have to endure time after time. Why does the ³ÉÈË¿ìÊÖ always seemingly refer to parts of South Yorkshire as near Sheffield when there are other well known towns in the area such as Rotherham, Barnsley and Doncaster - we are not suburbs if Sheffield!. Catcliffe is in Rotherham, Ulley reservoir is in Rotherham- go on a say it. Sky don't seem to have any hangups about being factually correct. News good or bad about our town needs to be broadcast to all the UK, omitting reference to small towns in favour of larger cities is downright offensive, and whilst ever this attitude is taken, people down south won't ever know where Rotherham is!

  • 15.
  • At 10:33 PM on 26 Jun 2007,
  • Steve wrote:

I would just like to say after all the help we have given numerous countries in their time of need,now it's our turn where is the help??

  • 16.
  • At 11:00 PM on 26 Jun 2007,
  • Bedd Gelert wrote:

I don't have too much of a problem with the level of coverage - this is a serious story with lives being lost and people affected over a large area. But I would prefer it if you didn't refer to 'citizen journalism' since individuals submitting pictures to you aren't making editorial decisions or checking facts.

That is your role, and I would hope that , important though this story is, amateur video footage of the floods does not crowd out other important stories.

That said, the pictures on the ³ÉÈË¿ìÊÖ Yorks website are very good as they do give a good impression of how conditions are for people on the ground in the vicinity of the floods.

  • 17.
  • At 12:18 AM on 27 Jun 2007,
  • Emily wrote:

I agree with Johnny. The floods in Northern Ireland were severe, but weren't featured on the main ³ÉÈË¿ìÊÖ news, as far as I know

  • 18.
  • At 08:44 AM on 27 Jun 2007,
  • Mel wrote:

No the coverage was not too much. I live just outside Sheffield and it did bring the whole area to a standstill and completely drown the city centre. There are still rolling power cuts in place and still terrible traffic disruption due to the motorway being closed. The question of if the coverage was too much would not be asked if the floods had primarily affected the south east.

  • 19.
  • At 10:18 AM on 27 Jun 2007,
  • Bedd Gelert wrote:

Although bizarrely the coverage has dropped to zero in favour of Tony Blair's leaving -- important, but not as important as what is having at that reservoir !! Get back on the case..

The coverage was excellent as far as I was concerned, but the emphasis on smaller stories (Paris Hilton, for example) is not one to replace the flooding story as lead article.

The emphasis on Sheffield is disappointing, with the ³ÉÈË¿ìÊÖ giving conflicting views to other news channels. Being from Leicester I don't know South Yorkshire well, but I do realise that Rotherham et al are different places to Sheffield.

I am a Geography student and the ³ÉÈË¿ìÊÖ has confused me about where these places are...

  • 21.
  • At 11:28 AM on 27 Jun 2007,
  • John wrote:

The Sheffield council website linked to the ³ÉÈË¿ìÊÖ for the current situation on roads and schools. Clearly the residents needed this information so it was not too much coverage.

National news will refer to other parts of South Yorkshire rather than the outskirts of Rotherham as most people will not have heard of it. And, to be honest, Sheffield is the hub of South Yorkshire, other parts are merely satelite towns; lots of my colleagues travel in to Sheffield from other towns, I know of nobody who travels from Sheffield to other towns for work.

  • 22.
  • At 11:53 AM on 27 Jun 2007,
  • Andrea wrote:

Out of curiosity I recorded a half hour of Sky News while watching News 24 to compare the coverage, and I can't believe how much better Sky's is.

News 24 said the Ulley reservoir contains six billion litres of water - the correct figure, as stated by Sky, is actually 580 MILLION litres. Sky pointed out that it was the culvert behind the dam that was cutting back into the dam itself; ³ÉÈË¿ìÊÖ thought it was being "overwhelmed". Sky showed how the crane had positioned bags of rock to block the culvert; ³ÉÈË¿ìÊÖ didn't mention it all. Sky listed by names the three villages threatened by a burst; ³ÉÈË¿ìÊÖ did not.

Sky had far more aerial footage, which is what you want in a flood, the ³ÉÈË¿ìÊÖ had hardly any. They also had more still pictures.

Sky carried David Milliband's statement to the House, explaining that military and finacial aid had been made available, while the ³ÉÈË¿ìÊÖ did not report this.

³ÉÈË¿ìÊÖ managed to cut their weather forecast off half-way through; Wilson on Sky did a good job of explaining how this is fits in with global warming predictions.

I further note that the school boy error of confusing millions with billions was actually repeated in the Six and Ten O'clock bulletins.

Nothing like a bit of fact checking is there?

I agree with the calls to pronounce it a 'disaster zone'. All that has happened to me is that because I was unable to use my umbrella due to the high wind, I got very wet. I'm sure that all those who sent in pictures and films weren't doing it to see their items on television, I believe they sent them so that everyone else who isn't suffering could understand the extent of the devastation. I can't bear the thought of losing everything, and then having to rely on my insurance company to have to sort it out. More should be done by this country FOR this country...Mr Brown, over to you I guess...

  • 24.
  • At 02:11 PM on 27 Jun 2007,
  • Emily wrote:

I didn't think the coverage was too much.

Post 14. Stuart Alexander. I'm receiving this information from Toronto, Canada. Technically, I'm not in Toronto but I don't expect people who aren't local to the area to know the difference between Toronto and Orangeville or Barrie Ontario. None of which are really suburbs of Toronto. It seems altogether reasonable that large media organizations are going to refer to the closest major city. I'm not sure why the southern UK need to know where Rotherham is anymore than why you would need to know where Orangeville is? I would expect we just need to know regionally where it is.

  • 25.
  • At 02:29 PM on 27 Jun 2007,
  • Andrew Exley wrote:

There was too much coverage based around the journalists and their traumas 'oo look at me i'm standing in 3 foot of water' and ' my car i parked over there has now got washed away' and 'oh no its just started raining on me again' The focus was too much on the emotional and not enough on the factual. What about maps showing the affected areas, how about an explanation as why the weather was like it was? The ³ÉÈË¿ìÊÖ should take responsibility to rise above the current media trend of exploiting personal emotional tradgedy and the use of imagery and poetic journalism to dramatise stories into something they are not.

  • 26.
  • At 05:18 PM on 27 Jun 2007,
  • Adam wrote:

I think you've got the amount of coverage about right. It's a big story, and deserves a lot of airtime.

However, I would have liked to have seen a lot more on investigating the reasons why it happened. Just how unusual was the weather? What flood defences were in place and were they adequate? Are the privatised water companies doing all they should be in terms of their responsibilities with drainage?

I see that some of these stories are starting to be covered, but let's have some more please!

  • 27.
  • At 08:39 PM on 27 Jun 2007,
  • andie riley wrote:

This is all over the top.
It was the biggest story in town until 1pm today, then was relegated to 2nd or 3rd string behind the politics of change.
People must understand that the news dosent stand still, and the ³ÉÈË¿ìÊÖ will try where possible to be impartial.
It dosent always succeed, but at least it tries.
unlike other privately owned news sources.

  • 28.
  • At 08:39 PM on 27 Jun 2007,
  • Debbie Lewis wrote:

I agree the floods in UK should be a desater zone and I call Mr Brown to go and vist all areas of the floods this will show that he is intrest in this country and its problems. There should be asitsace given in all aeras. The uk is always the first to give monnie to other countries but it can not help it's own people.

Hi all - a couple of responses

Heidi and Dave H:

One of our correspondents and one of our presenters did indeed have to abandon their waterlogged cars - they blame their enthusiasm to get quickly to the areas worst affected. Should we not have dispatched anyone to the flood zone? I think that to report such a major story fully, it was imperative to send our own journalists: I would like to think that the presence of our teams did not put undue additional pressure on the areas affected.

Ian and Johnny:

I can understand your gentle cynicism, because it may have been true in the (distant?) past that severe weather affecting the south east of England was given greater emphasis than severe weather elsewhere in the UK. But I would sincerely hope that our coverage these days is guilty of no such discrimination. The decision to make the floods the top story was a simple one - it had to be the lead as soon as the sheer scale of the flooding and the damage it was causing began to emerge.

Bedd:

You make a good point: "citizen journalism" has become a shorthand for what the ³ÉÈË¿ìÊÖ rather clumsily calls "user generated content". But, rest assured: every picture sent to the ³ÉÈË¿ìÊÖ is carefully checked out, and the ones used on air or on the website are chosen to add to the coverage from our own teams - and not to replace it.

  • 30.
  • At 10:39 PM on 27 Jun 2007,
  • Dan G wrote:

Simon, would not dispatching reporters *but telling them not to drive into the floods themselves* have been a better idea?

  • 31.
  • At 10:46 PM on 27 Jun 2007,
  • Alex wrote:

It's definitely worth giving these events coverage - and I'm sure you're aware of this already, but coverage doesn't just mean dramatic footage on the days of the floods, it means follow-up stories in the weeks afterwards as well, and that's an area where I expect the ³ÉÈË¿ìÊÖ to deliver to a greater extent than other news outlets (don't let me down!).

It does certainly seem to me that these 'large-scale' floods are happening more than they used to, though I suppose I'm also more aware of them than I used to be. I'd love to see an article, or even a programme on the trends behind floods and whether there are areas that used to be safe and now aren't, and what's been done to predict which places are next.

  • 32.
  • At 11:29 PM on 27 Jun 2007,
  • Jenny Stewart wrote:

I understand that for people who are unaffected by the flooding, that the coverage may have seemed over the top.

On the other hand, living in Hull, I feel that the information provided was not always portrayed clearly enough to aid those caught in the floods. Communication has not been as good as it could have been. It is all well and good telling the public which motorways are flooded, but there has been little mention both on radio and television, or even the internet, of transport links within the city.

Being right in the middle of it all, I feel completely bewildered by the situation, and any information that I can get my hands on is appreciated.

Call me selfish, but I would much rather hear news that directly affects the people of this country than the headlines from around the world, especially when the British public are at risk, and lives are in danger.

  • 33.
  • At 12:01 AM on 28 Jun 2007,
  • Richard Hardy wrote:

I am dissapointed by some of the poor commentary by a couple of your reporters on Tuesday evening's local ³ÉÈË¿ìÊÖ News.

Your female reporter on location in Sheffield commented that there seemed to have been little assistance from the people in the south on England. Lets not create an escalated north south divide issue here. I ask, what on earth could the people in the south do to help in a flash flood situation like this. Also, did we in Yorkshire with all our plentiful supply of water last summer bother sending water to the south east. No, becuase it was not practical either.

Secondly, again one of your other female reporters was broadcasting from a refuge centre for stranded families and on location commented that there was good community spirit. She highlighted that food had been offered. It does not help however to show a single tin of dog food. Anyone from the south would think that people in the north purely eat dog food. This is not the case as far as I know.

Finally the first female reporter I referred to suggested that no prior warning had ben given. If people can understand weather forecasts for the 10 day period prior coupled with the numerous severe weather warnings then what else were some people expecting?

I have personally been affected by our family house being flooded this time by 6 inches of water and whilst I believe it is important be keep ones self informed, please can the ³ÉÈË¿ìÊÖ try a little harder produce scripts which are devoid of stupid or unhelpful commentary.

  • 34.
  • At 07:39 AM on 28 Jun 2007,
  • Sue Graham wrote:

I live in the Rotherham area.

The ³ÉÈË¿ìÊÖ coverage of the flooding situation has very comprehensive, however, whilst keeping an eye on the weather forecast for the up and coming conditions I have noticed that the ³ÉÈË¿ìÊÖ include place names of major cities such as York, but that the areas affected by the flooding are absent?

Would it be more helpful to viewers to include Rotherham or Sheffield?


  • 35.
  • At 11:47 AM on 28 Jun 2007,
  • Keith wrote:

With such events it would be a good opportunity to make use of some of the regional presenters. I must admit I haven't watch News24 during the day recently however often you can end up with a ³ÉÈË¿ìÊÖ National presenter/reporter, a ³ÉÈË¿ìÊÖ News 24 reporter, and a ³ÉÈË¿ìÊÖ Regional reporter/presenter all broadcasting from the same location. Making use of the regional 'senior reporter' would perhaps help.

The coverage of the flooding seems reasonable as it is significant and fairly wide spread flooding. I suspect if there hadn't been much coverage then you'd get complaints along the lines of "another example of the ³ÉÈË¿ìÊÖ not giving an event proper coverage because its outside of London".

  • 36.
  • At 01:25 PM on 28 Jun 2007,
  • Paul wrote:

Shame when Carlisle flooded in 2003 a similar emphasis wasn't placed there. In fact I remember no coverage at all on the national news, yet the flooding was easily as bad as in Sheffield, and cost the lives of at least three people.

Carlisle a little too far North for you? Still, at least you've found that the M1 extends above Luton...

  • 37.
  • At 08:46 PM on 29 Jun 2007,
  • ray sturgess wrote:


I think 2 of the look north reporters,christa ackroyd and another lady reporter,were rude when interviewing Croline Flint,given the portfolio for the Yorkshire and Humber region,also when interviewing the mayor of Doncaster,who did admit,that in his opinion,he had failed the village where the interview was taking place.Do they really need to try to act like Geremy Paxton,then cut people of in mid sentence,i think they were rude and its embarrassing.

  • 38.
  • At 11:33 PM on 29 Jun 2007,
  • somal-member wrote:

i have deep concerns for those victims, how can they survive on the sole responsibility of local fire brigades, the gov't needs to contribute.

  • 39.
  • At 11:08 AM on 30 Jun 2007,
  • Jacqui wrote:

Hi,
I think the coverage is justified. I think by telling the public about individual stories it gives a better idea of the total devastation that has occurred. I am currently sat in the ³ÉÈË¿ìÊÖ building trying to find somewhere for our family to live for the next 6 to 8 months.
After monday's floods we were trapped for three days in the upstairs of our house.The smell was horrendous, the lack of food was scary - if it hadn't have been for my partner wading through the sewerage both our family and our neighbours would have gone without food. The rescue people were great at getting those out that wanted to go. But some of us were worried about looting and tried to stay longer - we were told to put all contaminated furniture outside because of the health risk.

Eventually we got out and luckily found two rooms at the Quality Royal - who have been briliant. Yesterday Our insurance assessor Joanne came from the Halifax so we had to return to the house - to our horror looters had taken anything of value from the garden which made our insurance claim very awkward fortunately, Joanne was really helpful.

We are homeless, been robbed and we are due to get married in 7 weeks but I have no dress because it was damaged in the floods. The whole experience is too much nad its hard to explain to others just how bad things are unless they have had similar experiences.

  • 40.
  • At 06:59 PM on 02 Jul 2007,
  • Pam Wilkinson wrote:

I am new to viewing ³ÉÈË¿ìÊÖ News 24 and admit to being staggered at the narrow and parochial approach - what about the rest of the world? What about a meeting between two super power leaders, what about the highly relevant terrorist trial in Spain. What about everythng else? I had to watch CNN to find out what was happening elsewhere.

Is News 24 always like this? If so, I won't be bothering with it much.

The floods were important, the terrorist attacks more important, but they weren't the only things happening in the world.

  • 41.
  • At 10:41 PM on 02 Jul 2007,
  • Richard wrote:

"Is this violent weather something we should now expect as a regular occurrence?"

That's an interesting way of phrasing the question. It's the sort of question the ³ÉÈË¿ìÊÖ regularly bat to tame meteorologists who've signed up to the Al Gore vision of the future. Liberal consensus & all that.

Why not "has such violent weather been a regular part of
the British climate over previous centuries"? (Answer: yes).

  • 42.
  • At 01:59 AM on 03 Jul 2007,
  • John McSharry wrote:

I think it is worth mentioning the fine job which ³ÉÈË¿ìÊÖ radio Sheffield has done in reporting these awful floods. Listening in to the station courtesy of the internet, it serves as a reminder of just how valuable an asset ³ÉÈË¿ìÊÖ local radio is at moments of crisis.

Incredible story. My heart goes out for the people that are stranded or homeless due to the excessive rain. I love ³ÉÈË¿ìÊÖ news. I get all my news from ³ÉÈË¿ìÊÖ news as they cover many topics that most news organizations do not cover in detail. I am looking forward to reading the updates on the above story.
yourfirstzone.com

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