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Recruitment and selectionThe selection process

Employees have a direct effect on the success of an organisation. The different stages of recruitment and selection must be considered when choosing people to work within an organisation.

Part of Business managementManagement of people

The selection process

Selection process - collect applpications/CVs, create shortlist, interviews, inform successful candidate

Stage 7 - Collect application forms

Application forms and CVs both contain personal information on a candidate. They can be used to compare the candidates鈥 skills and qualities against those listed in the person specification. This will make it easier to shortlist candidates based on those whose skills best match those that are required to do the job.

Stage 8 - Create a shortlist

It would be too costly and time consuming to interview every candidate that applied for a position so a shortlist is made to reduce the number of candidates who will be interviewed.

The application forms or CVs are compared to the person specification and job description. This is used to draw up a shortlist of the most suitable candidates. These candidates will be invited to interview.

Stage 9 - Hold interviews/testing

An interview allows the organisation to ask potential candidates a series of questions. This means each candidate can be compared and the organisation can assess the candidates鈥 appearance and personality.

Interviews can be:

  • one-to-one鈥 one person interviews the candidate
  • panel鈥 more than one person interviews a candidate
  • telephone鈥 the interview is not conducted in person but over the phone
AdvantagesDisadvantages
Identifies personality of candidateTime-consuming
Allows further clarification on information provided in the application formCandidate may not react well in stressful situations 鈥 meaning the best candidate for the job is not selected
Gives the candidate an opportunity to ask questions
AdvantagesIdentifies personality of candidate
DisadvantagesTime-consuming
AdvantagesAllows further clarification on information provided in the application form
DisadvantagesCandidate may not react well in stressful situations 鈥 meaning the best candidate for the job is not selected
AdvantagesGives the candidate an opportunity to ask questions
Disadvantages

Testing

Testing can provide extra information on a candidate鈥檚 suitability through practical assessments. There are many methods that can be used to test a candidate鈥檚 ability.

MethodDescription
Aptitude testsThis tests the candidate鈥檚 ability at a certain skill e.g. ICT, practical woodwork or maths
Intelligence testsThis tests the mental ability of a candidate e.g. problem-solving, numeracy and literacy
Psychometric testsThis tests the attitudes or character of the candidate usually through a set of multiple choice questions
Personality testsThis tests the candidate鈥檚 personality traits e.g. are they a team player or a leader
Medical and physical abilitySome medical or physical test will be required for certain jobs e.g. police, fire service or army
MethodAptitude tests
DescriptionThis tests the candidate鈥檚 ability at a certain skill e.g. ICT, practical woodwork or maths
MethodIntelligence tests
DescriptionThis tests the mental ability of a candidate e.g. problem-solving, numeracy and literacy
MethodPsychometric tests
DescriptionThis tests the attitudes or character of the candidate usually through a set of multiple choice questions
MethodPersonality tests
DescriptionThis tests the candidate鈥檚 personality traits e.g. are they a team player or a leader
MethodMedical and physical ability
DescriptionSome medical or physical test will be required for certain jobs e.g. police, fire service or army

Testing allows an organisation to see how a candidate copes under pressure. It aims to find out about a candidate鈥檚 true personality and abilities and not just what they say about themselves.

During the interview and testing stage candidates may be asked to go to an to be tested and interviewed for a job. This could take place over a day or more.

The candidates can be asked to take part in a range of activities throughout the day including group or individual interviews, ability or aptitude testing or problem solving exercises.

References

A is usually written by a past employer and provide information on the candidates鈥 attendance, attitude and time-keeping. It will often include information on whether the referee thinks the candidate is suitable for the position applied for.

References allow the organisation to confirm that the information supplied in the application form or CV is correct.

Stage 10 鈥 Inform successful candidate

Once the selection process has been completed the successful candidate will be informed. Internal candidates may be told in person but it is more usual for candidates to be informed by telephone, email or letter.