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04/11/2021

News and discussion of consumer affairs

• 39 mins

Gaming fraud, Eco on a budget, Muslim student finance

The rise of gaming related fraud - we hear from one gamer who's fallen victim to it.

• 39 mins

Energy Performance Certificates, DVLA Delays, Green ³ÉÈË¿ìÊÖs Grant Ends

Does improving your home's EPC rating make any difference to its value?

• 39 mins

Call You and Yours: What’s it like at the moment working in care?

What’s it like at the moment working in care? Email youandyours@bbc.co.uk

• 39 mins

BP Pulse says sorry and Irish Passport delays

BP Pulse says sorry and Irish Passport delays.

• 39 mins

CMA Powers, New Railway and Disabled Pay Gap

Consumer watchdog demands new powers to crack down on law breakers.

• 39 mins

Clarks Strike; Cyber Detective Kids; WhatsApp Scam

Staff at Clarks continue their strike.

• 39 mins

Wood Burning Stoves, Nursery Closures, Green Mortgages

More people are using wood burning fires because of rising gas prices.

• 39 mins

Call You and Yours: What's making you hesitate over getting your jab?

Call You and Yours: What’s making you hesitate over getting your jab?

• 39 mins

Easyjet bag charges; poor quality social housing

Easyjet bag charges and residents complain about the state of their social housing.

• 39 mins

Re-scaled Rail, Cleaner shortage and Sim Only

Government reveals rail plans for the north after axing HS2 route to Leeds

• 39 mins

Clarice Cliff, TV Ads, Gambling

Clarice Cliff, TV Ads, Gambling

• 39 mins

³ÉÈË¿ìÊÖ Gadget Privacy, James Daunt, Building on Flood Plains

Is the security of smart home gadgets getting worse?

• 39 mins

Call You and Yours - How do you feel about using a credit card?

Call You and Yours: how do you feel about using a credit card?

• 39 mins

Money and Mental Health, Black Friday, Collagen Gummies

Martin Lewis on Money and Mental Health.

• 39 mins

Retail Footfall, Bus Drivers and Fixed Power Deals

Bus services continue to be squeezed as driver vacancies hit new record.

• 39 mins

Damaged Goods: almost 70% of people have received damaged items when ordering online

Damaged Goods: almost 70% of people have received damaged items when ordering online.

• 39 mins

Care ³ÉÈË¿ìÊÖ Visiting, Black Hair, Data Sharing

Care home visiting restrictions. First TV advert for black hair. Data sharing complaints.

• 39 mins

Call You and Yours: How has Storm Arwen affected you?

How has Storm Arwen affected you?

• 39 mins

Lasting Power of Attorney Fraud, Souvenir Gig Tickets, Bounce Back Loans

Concert tickets are often digital only, would fans pay extra for a paper ticket to keep?

• 39 mins

Unjabbed careworkers

Unjabbed care workers and how to spot 'greenwashing'

• 39 mins

PCR Prices; Ghost Brokers; British Cheese

PCR Prices; Ghost Brokers; British Cheese

• 39 mins

Portas Towns; Royal Mail Delays; Rental Scam

Ten years after the 'Portas Towns', we're back to see what's happening on the high street.

• 39 mins

Call You and Yours: How has your high street changed?

How is your high street changing? Email youandyours@bbc.co.uk and leave your number.

• 39 mins

Social Housing, Christmas Trees, Underage Kittens

Which has a lower carbon footprint - a real Christmas tree or fake one?

• 39 mins

Mary Portas on high streets

Mary Portas on the state of UK high streets.

• 39 mins

Legal Expenses, Loyalty Penalties and Time Share Battle

Around 15m of us have insurance that covers us for legal costs; why do so few claim?

• 39 mins

Product Safety; Inheritance; Christmas Lights

Consumer Minister Paul Scully on calls for tighter regulation of online marketplaces.

• 39 mins

Call You and Yours: How easy is it to get a vaccine or booster jab?

How easy is it for you to get a vaccine or booster jab? Email youandyours@bbc.co.uk

• 39 mins

³ÉÈË¿ìÊÖ Surveillance, Vintage Make Up, Access to Cash

The growing trend for collecting vintage make up.

• 39 mins