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The 30-minute phone call to cancel your broadband

Episode 28 of 40

The removals firm that caused hundreds of pounds of damage. And how a simple request to change her phone contract left one woman exasperated and resigned to paying over the odds.

The team investigate the nationwide removals firm that promised professional, trained staff but subcontracted their work to man-and-van teams who caused hundreds of pounds of damage. Also, how a simple request to change her phone contract left one woman exasperated and resigned to paying well over the odds for a service she didn鈥檛 actually need, and the experts in the advice clinic respond to viewers furious that a well-respected big name seems to have moved the goalposts on their lifetime magazine subscription.

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43 minutes

Credits

Role Contributor
Presenter Julia Somerville
Presenter Angela Rippon
Presenter Gloria Hunniford
Executive Producer Rowland Stone
Series Editor Chris Walker
Series Producer Lizz Martin

Broadcast