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The One Show's Gyles Brandreth has taken a nostalgic look at old telephone exchanges and British telephone etiquette.
In the days before the mobile phone, there was an element of charm and romance in making a call - even a sense of occasion.
But now? Have the old fashioned courtesies disappeared? Does telephone politeness belong in the past?
Do you pick up the phone elegantly, then say your number, followed by your name, and "how may I help you"? Or maybe you have your own special telephony routine? Share your telephone manner with us!
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