Do British people complain enough?
Dan and Alice talk about complaining, and how British people may be getting better at it.
This week's question:
According to the Wall Street Journal, what was the cause of most airline complaints in the US in 2010? Was it:
a) Delayed or cancelled flights
b) Rude staff
c) Lost luggage
Listen out for the answer at the end of the programme!
Listen
Complaining
End of Section
Vocabulary
- To make a fuss
To become angry or upset about something, often unnecessarily
- To make a scene
To complain very loudly and lose your temper
- To annoy
To make someone angry with you
- To irritate
To provoke anger or displeasure
- Formal complaint
Official, sometimes written, statement of dissatisfaction, made to a person or organisation
- Riled up
Made angry or dissatisfied
- Nettle
Wild plant which stings you if you touch it
- To grasp the nettle
To deal with an unpleasant problem or situation in a bold, decisive way
