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Child Support Agency |
19听November听2004 |
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exploring the Australian system
This week听Doug Smith, the head of the Child Support Agency, resigned amid widespread criticism of the agency鈥檚 work.听The agency has become notorious for what is described as chronic inefficiency and ineffectiveness.听听听
When the CSA was set up ten years ago it was with the aim of helping some of Britain鈥檚 poorest families.听 So what鈥檚 gone wrong?听 And where does it go from here?听
The Parliamentary Select Committee which has听been looking into how the agency functions recently visited Australia. Phil Mercer in Sydney visited Mandy Dunn, mother of two, to find out how it works for her...
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