Ecommerce in Africa - still finding its way
Will Jumia and other online retailers overcome a lack of infrastructure, wealth and consumer trust to conquer the African market?
Will Jumia and other online retailers overcome a lack of infrastructure, wealth and consumer trust to conquer the African market?
Jumia is widely seen by investors as Africa's answer to Amazon and Alibaba. It launched its shares onto the New York Stock Exchange in April. But despite a billion-dollar valuation and rapid sales growth, the company is not yet turning a profit.
Ed Butler speaks to Kinda Chebib at Euromonitor Digital, as well as Aanu Adeoye, managing editor at Nigeria's leading online technology magazine TechCabal.com, to understand the challenges facing Jumia and other ecommerce platforms, not least the problem that many customers do not trust its delivery people or payments systems.
Jumia's Ugandan CEO, Ron Kawamara, tells us why he is confident that these problems can be overcome. Meanwhile Daniel Yu, founder of the rival business-to-business platform Sokowatch, explains why he draws inspiration from the success of similar firms in China, India and other developing countries.
(Picture: A Jumia delivery man looks at his phone as he sits on a transporter in Abidjan, Nigeria; Credit: Issouf Sanogo/AFP/Getty Images)
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