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Get in line! Why queues are good.
The economics of queuing
Queuing, or waiting in line, is close to being a national sport in the UK. We find out how orderly people are in other countries, such as Japan, when it comes to waiting their turn. "Dr Queue" - Dick Larson, Professor of Data, Systems and Society at the Massachusetts Institute of Technology, tells us how many years we'll spend queuing throughout our lives. Thankfully, therefore, Kelly Peters, behavioural psychologist and founder of BEWorks in Toronto, explains how to make waiting in line a better experience for everyone.
(Photo: a large queue. Credit: Getty Images.)
Last on
Mon 26 Aug 2019
12:32GMT
成人快手 World Service News Internet
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