成人快手

This Warwickshire writer was born mute and now has two internationally best-selling books and a pioneering website that receives millions of hits.

A firm favourite on this show, we love the works of Charlotte Faulconbridge from Kenilworth so much that she was part of this show's Class of 2024, as well as nominated for one of our Make A Difference Awards last year.

The amazing thing about this poet, musician, speaker and author, is that she's battled through a lot, including how, one day in her teens, she woke up one day unable to talk.

Fast forward the clock and now with her second book under her belt, she's been talking Nina through what it's like to make a difference to people's lives who she's never even met before, through her writing.