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The Santander branch in Worcestershire is one of 95 closing across the country. A banking hub, set up by LINK and local businesspeople, will provide a future face-to-face service for bank customers, albeit limited to certain banks on certain days.

Donna Calero is Head of Banking at LINK, and tells Elliott Webb what their plans are as a result in the town.

Image shows Santander bank branch in Malvern.