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Ladders are something that many people have lurking in the shed or garage for those DIY emergencies. Telescopic ladders, which extend and collapse, are a great option for people with limited storage space, but unfortunately unsafe versions of the product are being sold online, and it's putting customers at risk.

DIY expert Wayne Perrey's been investigating how third party sites like Amazon are listing ladders with potentially fake safety certificates, and hear from one man who ended up in hospital after his ladder broke whilst using it. Plus, he'll visit a testing centre to see just how dangerous it can be to buy online, and finds out why it's always best to visit your local handyman's store.

To watch with subtitles go to ³ÉÈË¿ìÊÖ iPlayer and search for Morning Live from 21/01/25.

We contacted Amazon about the film and they said it has removed the ladder Joffrey bought, and is investigating and offering him support. It allows customers to submit claims for damage or injury from defective products and monitors safety compliance.

The ladder’s manufacturer did not respond to our requests for comment.

eBay says it has removed the ladder listing reported by the ³ÉÈË¿ìÊÖ, and similar listings. It says it proactively prioritises customer safety, with sellers facing possible sanctions for non-compliance with safety standards.

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