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Ordered £877 computer part, but got washing powder

Andrea’s son, from Milton Keynes, struggled to get his money back until JVS intervened. Jonathan Vernon-Smith tackles consumer problems every weekday from 10am on ³ÉÈË¿ìÊÖ Three Counties Radio and ³ÉÈË¿ìÊÖ Sounds. Image: Consumer photo.

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Duration:

4 minutes