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Why are people so afraid of Universal Credit?

It鈥檚 the government鈥檚 biggest job after Brexit and it鈥檚 stressing people out.

Concern over Universal Credit has been bubbling away for well over a year now as it's slowly rolled out across the country. The first thing the new Work and Pensions Secretary Amber Rudd said about the programme she took over this week is that it "can be better" and that she鈥檒l listen to people鈥檚 concerns. John Owen from the 成人快手鈥檚 Victoria Derbyshire programme tells us why it all seems to be going wrong.

Producers: Heidi Pett and Georgia Coan
Editor: John Shields

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19 minutes

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