Main content

Customer Service

This week Peter Day talks to Professor Ranjay Gulati of Harvard about his book Reorganise for Resilience, and suggests companies can grow their business even in these difficult economic times, by improved customer insight.

Available now

25 minutes

Last on

Sun 11 Apr 2010 18:05GMT
成人快手 World Service Online

More episodes

Previous

30/03/2010

Next

Who Sets Our Standards?

See all episodes from Global Business

Broadcasts

  • Tue 6 Apr 2010 08:05GMT
    成人快手 World Service Online
  • Tue 6 Apr 2010 11:05GMT
    成人快手 World Service Online
  • Tue 6 Apr 2010 14:05GMT
    成人快手 World Service Online
  • Tue 6 Apr 2010 19:05GMT
    成人快手 World Service Online
  • Wed 7 Apr 2010 00:05GMT
    成人快手 World Service Online
  • Sat 10 Apr 2010 22:05GMT
    成人快手 World Service Online
  • Sun 11 Apr 2010 18:05GMT
    成人快手 World Service Online

Advice For Entrepreneurs

What is the one piece of advice successful global entrepreneurs would offer?

Download this programme

Subscribe to this programme or download individual episodes.