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Fire safety upgrades 鈥� who should foot the bill?

Episode 12 of 15

The team take on the case of residents who were billed by their managing agent for fire safety upgrades to their front doors.

The team take up the case of residents furious at being charged hundreds of pounds for fire safety upgrades they say are the managing agent鈥檚 responsibility. Also on the programme, the electric vehicle that crashed into the home of its owner鈥檚 elderly neighbour. Louise Minchin takes a driving lesson to experience just how different electric cars feel behind the wheel. And the team helps a woman told to travel 200 miles to get her phone fixed after a software update all but killed the battery.

11 months left to watch

43 minutes

Credits

Role Contributor
Presenter Louise Minchin
Presenter Gloria Hunniford
Presenter Julia Somerville
Executive Producer Rowland Stone
Series Editor Chris Walker
Series Producer Lizz Martin

Broadcast