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Funeral Plan Compensation and Leasehold Reform

A report asks the Financial Conduct Authority to look again at compensation for funeral plan holders of defunct firm Safe Hands.

There will be no compensation for more than 46,000 people who lost thousands of pounds each when the funeral plan firm Safe Hands went bust 3 years ago. The regulator - the Financial Conduct Authority - was told this week it should consider compensating them after a report by Rachel Kent, the Complaints Commissioner, set out the FCA's failings over Safe Hands. In response, the FCA has said it does not accept it was at fault, that it did not regulate the funeral planning firm at the time, and no compensation would be paid.

This month the Government has announced plans to scrap new leasehold flats, replacing it with a system called commonhold already used in Scotland where homeowners collectively own the building and the land. But how will the planned improvements to the rights of existing leaseholders work?

There's changes to how 'side-hustlers' report their earnings to HMRC, but it's not a tax cut, how will that work?

And there's extra money to help pensioners in Northern Ireland with their heating bills.

Presenter: Paul Lewis
Reporters: Dan Whitworth and Eimear Devlin
Researcher: Jo Krasner
Editor: Sarah Rogers.

(This programme was first broadcast at 12pm Saturday the 15th of March 2025)

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25 minutes

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Sun 16 Mar 2025 21:00

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