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PHONE-IN
Almost half of frontline service staff (45%) have experienced hostility from customers in the past six months, a new survey from the Institute of Customer Service suggests.
As well as that, yesterday NHS Borders urged the public to be "patient and kind" after it dealt with more than 1,000 incidents of aggression or violence towards staff last year.
Plus earlier this week comedian James Corden admitted on his talk show he had made a ‘rude, rude comment’ to a server in a New York Eatery.

Stephen asks - are customers getting ruder to frontline staff?

Also on the show…

LYING
No one wants to admit to being a liar, but apparently we do it up to 34 times a week. So, is it ever ok to tell a lie?

CLOCK CHANGE
Can a change of diet help beat the winter blues?

MOTORSPORT STAR OF THE FUTURE
The Beauly teen racing to motorsport success

WHAT’S ON GUIDE
Your must-have guide to free & low cost events this weekend with ideas from Fort William to Crieff

GARDENING SURGERY
Gardening expert Nicola Singleton answers listener questions

BAD PARENTS CLUB
Halloween, napping & walking - all on the agenda for this week’s alternative parents guide with mum Rupa Mooker & dad Billy Kirkwood