NHS language use
Michael Rosen talks with Sara Wilcox, NHS website content designer, and consultant Dr Hugh Rayner, about the words chosen for the NHS website and for letters written to patients.
Michael Rosen talks with Sara Wilcox, NHS content designer, about how they decide which words to use on the NHS website. Consultant Dr Hugh Rayner describes his initiative to encourage consultants to write letters to their outpatient clinic patients directly and in clear language, rather than via their GP. When it comes to the NHS, communication can be a matter of life or death.
Subscribe to the Word of Mouth podcast and never miss an episode.
Producer Beth O'Dea
Related Links:
The content style guide in the NHS digital service manual: https://beta.nhs.uk/service-manual/content
The A to Z of NHS health writing: https://beta.nhs.uk/service-manual/content/a-to-z-of-NHS-health-writing
Writing outpatient letters to patients: http://bmj.com/cgi/content/full/bmj.m24?ijkey=PKDrAMEdQAxS1w5&keytype=ref
Please, write to me guidance: http://www.aomrc.org.uk/wp-content/uploads/2018/09/Please_write_to_me_Guidance_010918.pdf
Last on
Broadcasts
- Tue 28 Jan 2020 16:00成人快手 Radio 4
- Mon 3 Feb 2020 23:00成人快手 Radio 4
From blunk to brickfielder: our wonderful words for weather
Exploring creative descriptions for wind, rainfall and sunny spells from around the world
Digital body language 鈥� how to communicate better online
We need to find new ways of talking to each other 鈥渧irtually鈥�.
Coinages that changed the world 鈥� and some that tried to...
Exploring the hidden histories of obscure words, and common buzz phrases.
Ittibitium, borborygmus, and Ba humbugi 鈥� 14 wonderful science words you鈥檝e never heard of
Michael Rosen puts the language of science under the microscope.
Download this programme
Subscribe to this programme or download individual episodes.
Keywords for Our Time
Series of programmes examining key phrases in public debate.
Smiley face: Seven things you didn't know about emoji
Some facts about emoji - possibly the world's first truly global form of communication.
The funny words that kids invent
Have a look at some of the fantastic words that children invent and reimagine.
Podcast
-
![]()
Word of Mouth
Series exploring the world of words and the ways in which we use them
