Ticket Resale Market
In 2015, new rules were established to protect customers buying tickets online. 5 live Investigates finds the new rules are openly flouted by some companies.
Some ticket resale companies allow customers to get tickets they wouldn't have otherwise been able to obtain, at a fair price. But others charge inflated prices for poor seats, and in some cases tickets fail to arrive on time - or at all.
So how is the ticket resale market policed? Critics say new legislation brought in last year isn't working and is openly flouted by some companies. The programme reveals a loophole meaning some foreign firms are illegally selling football season tickets. With fans booking travel, hotels and family celebrations around these events, what's the redress when things go wrong? Fans ask for answers, and ticket resellers and those who police the sector respond.
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- Sun 21 Feb 2016 11:00成人快手 Radio 5 Live
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5 Live Investigates
Adrian Goldberg presents cutting edge investigative journalism