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Healthcare jobs, Pensions warning, Private ombudsmen

A new kind of healthcare job is proposed for the NHS in England. Peter White asks how it could improve the quality of patient care.

A new kind of health care job is proposed for the NHS in England, to plug a perceived gap between healthcare assistants and graduate nurses. For some, it could provide a stepping stone towards a career in nursing. But how could it improve the quality of patient care?

Citizens Advice in England and Wales is warning that many over-55s are repeatedly being targeted by criminals trying to get access to their pensions. A staff survey suggests that criminals are adapting their scams in response to recent pension reforms.

The launch of a new system of private ombudsmen, to resolve disputes between companies and their customers has been delayed until the autumn. We hear claims that privately-run complaint handling firms will not do enough to protect the interests of consumers.

And entertainment from scam emails. The comedian, having fun at the expense of people who are trying to steal your money.

Producer: Jonathan Hallewell
Presenter: Peter White.

Available now

45 minutes

Last on

Fri 7 Aug 2015 12:15

Broadcast

  • Fri 7 Aug 2015 12:15

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