Main content

07/03/2011

Consumer news with Julian Worricker. Foreign train operators want to run trains on the West Coast Mainline. And a Fair Trade certification system for gold.

Consumer news with Julian Worricker. Four government backed train operators from other countries are competing to runinter city trains on one of Britain's busiest rail lines, the West Coast Main Line which runs from London to the North West of England and Glasgow - what would happen to the services if they took over from Virgin Trains?

People affected by financial crime often feel they are not taken seriously, but now a new system of victim support has been set up to help them cope with the emotional and practical impact of fraud.

Fair Trade have launched the world's first ethical certification system for gold - a guarantee that the product has been responsibly sourced and the producers have been ethically treated. But does it benefit those who need it most and what difference does it make to consumers?

Available now

53 minutes

Last on

Mon 7 Mar 2011 12:00

Chapters

  • West Coast Rail Franchise

    A shortlist of bidders to run the intercity services on the West Coast main line from next year will be announced later this month by the Government.

    Duration: 09:21

  • Boiler room update

    Ringleader of a million pound boiler room fraud is jailed for four years.

    Duration: 04:35

  • Biofuel Plant

    Campaigners were jubilant when Bristol City Council turned down an application for a bio-fuel electricity plant, but now the Government has overturned the decision.

    Duration: 04:35

  • Banks and Wills

    The Office of Fair Trading has expressed concern about the way that wills are sold and the way in which executor services are cross-sold. The Four main banks have agreed to make changes.

    Duration: 04:20

  • Fair Trade Gold

    Fair Trade has launched a certification system for gold, a fair mined stamp which guarantees the product has been responsibly sourced. But will this benefit those who need it most?

    Duration: 08:27

  • Fraud Victim Conference

    We hear about the launch of a new scheme to help people who have been defrauded by criminals. It offers emotional and practical help.

    Duration: 07:33

  • GPs and End of Life Care

    A survey by Help the Hospices has found that one in four GPs are not confident about giving bad news to patients. They discuss the best way to improve these skills with the Royal College of GPs

    Duration: 06:37

Broadcasts

  • Mon 7 Mar 2011 12:00
  • Mon 7 Mar 2011 12:04

Health

Health

A selection of the best health advice and discussions from You & Yours.

Lifestyle

Lifestyle

From hanging wallpaper to takeaway apps, some of our favourite features about lifestyle.