成人快手

成人快手 Radio 1Xtra and its venue partners are committed to ensuring this event is accessible for everyone. For full details about the facilities available for this venue please click

All visitors with access requirements wanting to purchase tickets for events at the Arena Birmingham are asked to call The Ticket Factory dedicated ticket line on 0800 640 5001. Phone lines are open until 8.30pm on Thursday 29th August and then open from 9am to 7pm Monday to Friday and 9am to 5pm Weekends and Bank Holidays.

*Do you operate a 2 for 1 PA/Carer Scheme for disabled customers?

For 1Xtra Live 2019 we are pleased to operate a 2-4-1 PA / Carer ticket scheme for disabled access customers who would be unable to attend an event without the active support of another person.

*How do I get 2 for 1 PA/Carer Tickets?

All visitors with access requirements wanting to purchase tickets for events at the Arena Birmingham are asked to call a dedicated telephone number - full details on what number to call will also be made available here once the ticketing goes live.

They may ask you questions to ascertain the nature of your disability to ensure you are offered the best possible seating and eligibility for a carer ticket.

Please inform the venue at the time of booking if you need a wheelchair space or have any special requirements, so that we can arrange for everything to be ready for your arrival. We will also help you find the most convenient seating for visitors with visual and/or hearing impairments.

*Access Card

Arena Birmingham has worked in conjunction with their ticket agent The Ticket Factory to launch a new registration scheme for disabled customers which will result in your access requirements being linked to your account. Read everything you need to know about the Access Card and how you can register .

Please note you do not need to have an Access Card in order to book tickets.

*What disabled customer facilities are available at the venue?

Wheelchair Access

Please inform the Ticket Factory at the time of booking if you need a wheelchair space or have any special requirements, so that we can arrange for everything to be ready on your arrival. We will also help you find the most convenient seating for visitors with visual and/or hearing impairments.

Assistance Dogs

Assistance dogs are welcome at Arena Birmingham venues, but owing to sound levels involved, we strongly recommend that you do not bring them to concerts.

Radio frequency/Loop System

A radio frequency analogue hearing system which covers 100% of the Arena bowl which meets you can book any seat or stand anywhere on the floor and still have great sound quality. In order to use this system, customers should speak to a member of security on arrival to the venue who will book out a receiver pack with lanyard and an earphone headset which plugs into the receiver. If you use a telecoil hearing aid, we can supply a personal neck loop which then plugs into the receiver to enhance the sound through your own hearing aid.

Wheelchair Hire

Arena Birmingham only has a very limited number of manual wheelchairs available for hire free of charge and strongly advise visitors to pre-book wheelchairs to avoid disappointment by telephoning 0121 780 4141, then going to extension 46108 or ring them directly on 0121 644 6108. For any visitors who do not pre-book, remaining stock will be issued on a first come first served basis. Certain restrictions apply however: Please note that wheelchairs are for use inside the venue only and cannot be taken to car parks. The intended use of hired wheelchairs is as a shuttle service to your seat from the main entrance and back again. Unfortunately, Birmingham Arena cannot allow visitors to keep hire wheelchairs for the duration of the event.

Walking Aids

Crutches and walking sticks are allowed in the seating and standing areas although the venue does ask that if you are seated they are stored under your seats to avoid trip hazards. Unfortunately walking frames or rollators are not allowed in seating areas or on a standing floor due to safety reasons in a potential evacuation situation. If you use one of these you will need to purchase tickets in our accessible bays or ramps. This is also the case if you have a cast or full support.

Please note that we are unable to accommodate persons with a leg in a cast or full support into seating blocks regardless of whether a walking aid is used or not. This is for safety reasons in a potential evacuation situation. In these circumstances, you should contact the box office on 0800 6405001 prior to the event so you can be re-seated into one of our accessible bays or ramps. Re seating is subject to availability and unfortunately cannot always be guaranteed.

*Will there be any strobe lighting and special effects?

It is likely that there will be strobe lighting and special effects.

* What accessible parking is available?

South Car Park

Arena Birmingham’s South Car Park is currently being upgraded, meaning even level lifts are currently out of action. For concerts and events at the Arena, Blue Badge Parking is situated on Level 11 which gives direct access to our Arena Birmingham entrances.

North Car Park

Additional accessible parking bays are located on level 9 of the North Car Park, off King Edward's Road, close to Entrance G.

Larger vehicles

Disabled visitors arriving in vehicles over 2m in height (Minibuses or Ambilifts), will be directed to the North Car Park. Here visitors can disembark, and traffic officers will then direct the vehicle to the nearest parking bay.
Parking rates for the car parks can be found on the .