Eir apologises for broadband outage

Image source, Getty Images

Image caption, Several Eir customers have complained of a lack of information about the fault

A broadband company has apologised after its customers reported widespread problems accessing internet services across the Republic of Ireland.

Eir said it is "aware of a widespread DNS [Domain Name System] outage which is impacting some customers on both our fixed and mobile networks".

The company said its engineers were "working to resolve this issue as quickly as possible".

Several customers have complained of a lack of information about the fault.

Skip Twitter content
Allow Twitter content?

This article contains content provided by Twitter. We ask for your permission before anything is loaded, as they may be using cookies and other technologies. You may want to read Twitter and before accepting. To view this content choose 'accept and continue'.

Warning: Third party content may contain adverts

End of Twitter content

Many contacted Eir via its Twitter account to criticise the firm's customer service, and failure to indicate how long it will take to fix the problem.

成人快手 News NI has contacted the company seeking a response to the criticism.

Eir, which was formerly known as Eircom, provides offers broadband, mobile phone and landline services, as well as TV packages.