'My life as a Deliveroo rider - and what I'd like from my bosses'
- Published
A government review looking at the "gig economy" is suggesting more rights are needed for workers.
Will Shu, Deliveroo's boss, said the company will pay additional benefits to its 15,000 UK riders if the laws change.
But what do riders at companies like his actually want?
"[The lack of benefits] wasn't something I took into great consideration when I joined," Erik tells Newsbeat.
Kieran says "it's better money than working in a bar"
So why do they do it?
"Mainly it's the flexibility but also I really enjoy cycling so it's a good chance to get out, get exercise and work part time whilst studying at uni," says Erik.
"It's better money than working in a bar, compared to pulling pints or something like that, I normally get around £9 per hour, it's not bad money," adds Kieran.
And this is what they really want
"Could we get paid for the time we've got to take to do our exams?
"If you're a full time student and the hours conflict with the hours at Deliveroo that could become a problem," says Erik.
"London can be quite unforgiving trying to get through traffic and around cars. It sometimes feels that being on the bicycle, you're lower down in the pecking order compared to other vehicles. It's an everyday challenge."
"A bit more care for the employees would be nice," says Kieran.
"Instead of sick pay and things like that, what I would like is a bit more personability.
"For example on Friday my phone fell off the connector they provided me with and the phone broke, there's no point in even trying to challenge the company about any compensation."
Deliveroo say their riders earn on average £9.50 an hour, is this the case?
"I do normally get around £9 per hour, it's £7 an hour plus £1 for every drop then if the customers are generous enough to offer you a tip then you get that, it's not bad money. You have to do a minimum of 3 shifts a week," Kieran tells Newsbeat.
Erik adds: "Deliveries vary between three to six a day, but on average it's around four. I've done four today in around three hours [equating to £25 for three hours work].
And do customers tip them?
"You do get the odd £5," Erik explains.
"Today someone had a £10 note and I was like "honestly you're being too generous" so he asked if I had any change, unfortunately I didn't so I might have gotten a tip there [if I did].
"In the summer the tips are better, last summer in a three-hour shift the most I earned was £50 which is obviously very good money," says Kieran.
"You rock up to an office at 6pm sweating looking dishevelled and I think in the summer months they feel a bit more sorry for you.
"Tips are rare nowadays though which is a shame."
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