Vouchers and gift cards: Your rights
- Published
Which?'s James Daley says people should keep vouchers but there is a good chance they will be worthless
The first gift voucher - the humble book token - was first issued in 1932. Now the voucher and gift card industry has grown into a £4bn a year operation in the UK.
But with the increased popularity has come greater disappointment for those who find that their gift cards have become worthless.
A string of high-profile High Street casualties has brought the rights of consumers who have these tokens into sharp focus.
What products are we talking about here?
Oh dear. Why is that?
So I've no chance of getting any money back then?
Is there anything else I can do to claim the money?
What should I do if I have one in the back of a drawer?
What about faulty goods and warranties?