Recent changes to iPlayer http://bbc-iplayer-help.local/ en Notice something different? http://bbc-iplayer-help.local/questions/recent-changes-to-iplayer/changes <span>Notice something different?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>From time to time you may notice small changes to ³ÉÈË¿ìÊÖ iPlayer. This is because we’re always trying to improve by trying out new things. So we often tweak things to make it easier to find the programmes and information you’re looking for.</p> <h3>Testing, testing…</h3> <p>Sometimes the only way to tell if a change will work is to test it with real people. To do this, we randomly select one group of people who will see the change, while everyone else continues seeing the site or app as it is. We then look at what difference the change has made in terms of how many programmes people have watched, which links they clicked and so on.</p> <p>If the test goes really well, we’ll make the change to the whole site or app. If not, we’ll stick with the existing version.</p> <h3>Always listening</h3> <p>We have a pop-up survey running continuously on the ³ÉÈË¿ìÊÖ iPlayer website. It asks what people think of the service and how it could be improved. We also regularly run other types of research like interviews and user tests.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:46:29 +0000 Anonymous 4920 at http://bbc-iplayer-help.local What are the new playback controls for ³ÉÈË¿ìÊÖ iPlayer on the mobile/tablet app? http://bbc-iplayer-help.local/questions/recent-changes-to-iplayer/new-video-player-controls <span>What are the new playback controls for ³ÉÈË¿ìÊÖ iPlayer on the mobile/tablet app?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>We have recently updated the playback experience on the ³ÉÈË¿ìÊÖ iPlayer mobile and tablet app. When playing back programmes, you'll now see: </p> <ul><li>A larger and centralised play/pause button</li> <li>10 second skip forwards/backwards buttons</li> <li>New Autoplay buttons</li> </ul><p><img alt="Screenshot of the playback controls on the mobile/tablet app" data-entity-type="file" data-entity-uuid="7ca6f7b2-7de0-4673-8b0e-d3febfd303f8" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/NewVideoPlaybackControls1.png" width="2374" height="1125" loading="lazy" /></p> <p>You can access subtitles as well as audio description and signed content (where available) using the speech bubble icon on the top right of the playback page. </p> <p><img alt="Image showing the accessibility options on the playback screen of the mobile/tablet app. The accessibility icon is highlighted and the audio description toggle is on" data-entity-type="file" data-entity-uuid="a195744f-2af9-410d-abea-dda8379d17b4" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/NewVideoPlaybackControls2.png" width="2374" height="1104" loading="lazy" /></p> <p>Autoplay can be toggled on and off using the Settings cog on the top right of the playback screen.</p> <p><img alt="Screenshot of the Settings menu on the playback screen of the mobile/tablet app. The settings icon is highlighted and autoplay is shown as being switched on" data-entity-type="file" data-entity-uuid="6e3219d8-6c9a-4679-b585-88899558d221" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/NewVideoPlaybackControls3.png" width="2374" height="1113" loading="lazy" /><br /><br /> When you finish an episode, our Onward Journeys menu will give you the option to continue watching or to move to the next episode.</p> <p><img alt="Screenshot of the playback screen on the mobile/tablet app as the programme is ending. The autoplay countdown is in pink and the 'Continue' button can be seen next to it" data-entity-type="file" data-entity-uuid="8caf1733-6584-4003-96d4-67c9055a67af" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/NewVideoPlaybackControls4.png" width="2374" height="1123" loading="lazy" /></p> <p> </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>09 October 2019</span> Wed, 09 Oct 2019 13:00:02 +0000 Anonymous 5313 at http://bbc-iplayer-help.local What are the new playback controls for ³ÉÈË¿ìÊÖ iPlayer on TV? http://bbc-iplayer-help.local/questions/recent-changes-to-iplayer/new-tv-playback-controls <span>What are the new playback controls for ³ÉÈË¿ìÊÖ iPlayer on TV?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>We have recently made some changes to the playback screen on the ³ÉÈË¿ìÊÖ iPlayer TV app. The playback controls have been simplified and we have more options for subtitles.</p> <h3>How do I play and navigate through a programme? </h3> <p>When you select a programme to play, you'll notice a simple playback bar on screen showing how far through the programme you are. You can use the<strong> enter/select </strong>or <strong>pause</strong> button on your remote to pause the programme. The same <strong>enter/select</strong> button, or the <strong>play</strong> button will resume. </p> <p>To Fast Forward or Rewind, use either the <strong>FF</strong> or <strong>RW</strong> buttons on your remote, or use the <strong>arrows/direction</strong> buttons to move the playback bar back and forward. Navigating through the programme will bring up visual stills, so you can easily see when to press play again.</p> <h3>How can I use subtitles or select accessible versions of the programme?</h3> <p>Our accessibility options can be found using the <strong>speech bubble </strong>icon on the top left of the screen. You can reach it using the <strong>arrow/direction</strong> button on your remote and using the <strong>enter/</strong><strong>select</strong> button to select.<br /><br /><img alt="Screenshot of the TV playback screen with the subtitles icon highlighted" data-entity-type="file" data-entity-uuid="19d0d2bf-a65a-4d8d-91e1-666273cf659d" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/TVPlayback1.png" width="2576" height="1456" loading="lazy" /></p> <p>In the accessibility menu, you can choose to switch on subtitles, and you can also <strong>choose the size</strong> of the subtitles. Once selected, we'll remember your choices. You can switch off subtitles in the same way. </p> <p>You can also choose to watch the <strong>Signed</strong> or <strong>Audio Described</strong> version of the episode you're watching, if available. <br /><br /><img alt="Image of the subtitles and accessibility menu on the TV app" data-entity-type="file" data-entity-uuid="7e9b1f48-6a75-469f-812b-e04861cd15fd" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/TVPlayback2.png" width="2494" height="1460" loading="lazy" /></p> <h3>How can I find more episodes of a programme or add a programme?</h3> <p>Using the 'More episodes' icon (stacked squares with a play/triangle on top) on the top left will bring you to all available episodes of the programme you're watching. You'll also see a '<strong>+</strong>' icon on the top left to add the programme to your <b>Watchlist</b>.</p> <p>You can read more about the recent changes on the ³ÉÈË¿ìÊÖ Blog: <strong><a href="/blogs/internet/entries/bea5fa67-fd72-40df-acce-2966cf499ae2">New look subtitles and playback for ³ÉÈË¿ìÊÖ iPlayer on TV.</a></strong></p> <p> </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>09 April 2021</span> Fri, 09 Apr 2021 20:05:02 +0000 Anonymous 7989 at http://bbc-iplayer-help.local How do I access full screen on iPhone or iPad? http://bbc-iplayer-help.local/questions/recent-changes-to-iplayer/full-screen-ios <span>How do I access full screen on iPhone or iPad?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p><span><span><span>To view programmes in full screen, simply use the '<strong>pinch and zoom</strong>' screen gesture.<br /><br /> This will allow you to adjust the view between an aspect fit and an aspect fill.<br /><br /> For further information on iPhone and iPad touchscreen gestures visit the <a href="https://support.apple.com/en-gb/guide/pages-ipad/tan72489b52/ipados">Apple support site</a>.</span></span></span></p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>17 May 2021</span> Mon, 17 May 2021 15:55:02 +0000 Anonymous 8143 at http://bbc-iplayer-help.local What are the new playback controls for ³ÉÈË¿ìÊÖ iPlayer on the website? http://bbc-iplayer-help.local/questions/recent-changes-to-iplayer/new-web-playback-controls <span>What are the new playback controls for ³ÉÈË¿ìÊÖ iPlayer on the website?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>We have recently made some changes to the playback screen on the ³ÉÈË¿ìÊÖ iPlayer website. The playback controls and onward journeys have been simplified and modernised.</p> <p>When watching programmes, you'll now see:</p> <ul><li>A larger and centralised play/pause button</li> <li>20 second skip forwards/backwards buttons</li> <li>Playback speed options</li> <li>New onward journey buttons at the end of a programme or episode</li> <li>Control the player with <a href="/iplayer/help/questions/recent-changes-to-iplayer/new-web-playback-controls#keyboard">keyboard shortcuts</a></li> </ul><p>Trailers can be skipped using the pink 'Skip trailer' button on the bottom right of the playback area. The trailer can be skipped back or forwards 5 seconds using the icons at either side of the play button, or the playback bar can be used to navigate through the trailer.</p> <p><img alt="Image of a trailer playing before a programme on the ³ÉÈË¿ìÊÖ iPlayer website. The playback controls can be seen and the pink 'Skip' button is highlighted" data-entity-type="file" data-entity-uuid="b417d0fd-d45f-434e-93f1-8b7f1e2d50d2" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls1.png" width="1484" height="800" loading="lazy" /><br /><br /> Programme intros and episode recaps can also be skipped.</p> <p><img alt="Image showing the recap of an episode of Peaky Blinders. The 'Skip recap' can be seen on the bottom right in bold" data-entity-type="file" data-entity-uuid="290266f1-3d97-449a-a89b-eab6b777627b" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls2.png" width="1484" height="800" loading="lazy" /></p> <p>Programme playback can be skipped back or forwards 20 seconds using the icons on either side of the play button. </p> <p><img alt="Image showing the playback screen on the iPlayer website. The rewind and fast-wards 20 second icons on either side of the play button are highlighted" data-entity-type="file" data-entity-uuid="cc077f34-a523-4573-9044-9bda8a0af1c9" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls3.png" width="1484" height="800" loading="lazy" /></p> <p><strong>Subtitle</strong> options can be found by clicking the<strong> speech bubble </strong>icon on the playback screen. Subtitles can be switched on and off, and the size of the text can be adjusted.</p> <p><img alt="Image showing the playback screen on the iPlayer website. The Speech Bubble icon has been clicked and the subtitle options can be seen" data-entity-type="file" data-entity-uuid="f29b5bdd-2696-4c75-9325-9125b7dda36b" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls4.png" width="1484" height="800" loading="lazy" /></p> <p>The <strong>playback speed </strong>of a programme can be adjusted using the '<strong>1x</strong>' button. </p> <p><img alt="Image showing the playback screen on the ³ÉÈË¿ìÊÖ iPlayer website. The 1x button has been selected and the playback speed options are highlighted" data-entity-type="file" data-entity-uuid="ce244a15-522f-48ce-9576-99192406b113" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls5.png" width="1484" height="800" loading="lazy" /></p> <p><strong>Autoplay</strong> can be toggled on and off using the <strong>Settings cog</strong> on the playback screen. The video quality can also be adjusted here. </p> <p><img alt="Image showing the playback screen on the website. The Settings cog has been selected and the autoplay and video settings options box is highlighted " data-entity-type="file" data-entity-uuid="c33b850d-ba0f-4fe0-bb59-6e2861836aae" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls6.png" width="1484" height="798" loading="lazy" /></p> <p>When you finish an episode, our Onward Journeys menu will give you the option to continue watching or to move to the next episode.</p> <p><img alt="Image showing the end of a programme on the iPlayer website. The credits can be seen, and the options to keep watching, or move on to the next episode are highlighted at the bottom of the screen" data-entity-type="file" data-entity-uuid="b28d683c-39ec-4ddd-a042-10fb488a64f3" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls7.png" width="1484" height="800" loading="lazy" /></p> <p>At the end of a series or programme, you'll see three recommendations, with your programme still showing on the top left. The main recommendation will be in full screen and will play after the countdown shown in the pink box on the bottom left. To start the programme right away, click the pink button. To watch any of the other two recommendations, just select them. To go back to the programme you were watching, simply click the mini player on the top left.</p> <p><img alt="Image showing the end of a series. The programme is playing on the top left corner of the website. Three recommended programmes are showing as well as the option to continue with the current programme or move to the recommended programme which will autiplay once the timer has reached zero." data-entity-type="file" data-entity-uuid="963b08c9-186a-4212-a107-37eccf4be524" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls8.png" width="1484" height="800" loading="lazy" /></p> <p>To learn more about recommendations, have a look at the following page: <strong><a href="/iplayer/help/questions/features/recommendations">What are recommendations?</a></strong><br /><br /> If you're watching on a small or zoomed screen, you'll now see larger player controls displayed in the middle of the screen. To make them visible, we display the controls against a darkened background. On smaller screens, volume, subtitles and playback settings can all be found on the top right.</p> <p><img alt="Image showing the playback screen on a smaller monitor or screen. The main playback icons are large and in the middle of the screen, and the other controls are on the top right rather than at the bottom of the screen." data-entity-type="file" data-entity-uuid="749d90e8-1505-4f38-af12-6fc448150145" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls9.png" width="1291" height="684" loading="lazy" /></p> <p><a name="keyboard" id="keyboard"></a></p> <h3>Keyboard shortcuts</h3> <p>You can control new versions of our media player using your keyboard.</p> <p>You can start using keyboard shortcuts as soon as you play something. Before then, only the ‘play’ and ‘full screen’ keyboard shortcuts work. The shortcuts are:<br />  </p> <p><strong>Play    </strong></p> <ul><li>Space bar (when focus is on the player or seek bar)</li> <li>k</li> <li>'Play' media key<br />  </li> </ul><p><strong>Pause or stop   </strong> </p> <ul><li>Space bar (when focus is on the player or seek bar)</li> <li>k</li> <li>'Pause' or 'Stop' media key<br />  </li> </ul><p><strong>Subtitles on or off   </strong> </p> <ul><li> s</li> <li>888<br />  </li> </ul><p><strong>Rewind    </strong></p> <ul><li> j</li> <li>Left arrow<br />  </li> </ul><p><strong>Fast forward    </strong></p> <ul><li>l (that's a lower case letter 'L')</li> <li>Right arrow<br />  </li> </ul><p><strong>Mute or unmute </strong>   </p> <ul><li>m<br />  </li> </ul><p><strong>Full screen  </strong>  </p> <ul><li>f<br />  </li> </ul><p><strong>Exit full screen    </strong></p> <ul><li>f</li> <li>Esc<br />  </li> </ul></div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>30 March 2022</span> Wed, 30 Mar 2022 09:25:02 +0000 Anonymous 9507 at http://bbc-iplayer-help.local Why am I seeing a message ‘Please update your browser’ when I try to play ³ÉÈË¿ìÊÖ video? http://bbc-iplayer-help.local/questions/recent-changes-to-iplayer/update-browser <span>Why am I seeing a message ‘Please update your browser’ when I try to play ³ÉÈË¿ìÊÖ video?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>We’ve recently released a new player for iPlayer on the Web platform, which all our products are moving to. The new player optimises for different screen sizes and uses the latest standards and technologies for web products.</p> <p>Your device is using the legacy player if you see either of these messages: </p> <ul><li>Please update your browser</li> <li>This is ³ÉÈË¿ìÊÖ iPlayer’s basic version</li> </ul><h3>Do I have to update my browser to continue watching programmes on iPlayer?</h3> <p>No, you will still be able to watch all programmes on iPlayer with the legacy player. However the legacy player does not have the full functionality of the new player.</p> <h3>How is the legacy player different from the new player?</h3> <p>From the end of July 2023 there will be reduced functionality in the legacy player including the removal of auto-play, no recommendations at the end of playback and the removal of specific buttons to restart live content and skip trailers.</p> <h3>What do I need to do to get the new ³ÉÈË¿ìÊÖ player?</h3> <p>1. Find out your device's operating system and browser.</p> <ul><li>What you need to do depends on the operating system on your device. (The operating system controls the device's hardware and software).</li> <li>Find this out by checking <a href="http://whatsmyos.com/">whatsmyos.com</a> through your device's internet browser (read our <a href="/editorialguidelines/guidance/feeds-and-links">external links policy</a>).</li> <li>You can find the version of your browser by selecting ‘help → about’ in your browser.</li> </ul><p><br /> 2. Based on your operating system and browser, follow these instructions:</p> <style type="text/css"> <!--/*--><![CDATA[/* ><!--*/ <!--/*--><![CDATA[/* ><!--*/ table.tableizer-table { font-size: 12px; border: 1px solid rgba(204, 204, 204, 1); font-family: Arial, Helvetica, sans-serif } .tableizer-table td { padding: 4px; margin: 3px; border: 1px solid rgba(204, 204, 204, 1) } .tableizer-table th { background-color: rgba(16, 78, 139, 1); color: rgba(255, 255, 255, 1); font-weight: bold } /*--><!]]]]><![CDATA[>*/ /*--><!]]>*/ </style><table class="tableizer-table"><thead><tr class="tableizer-firstrow"><th>Operating system</th> <th>Instructions</th> </tr></thead><tbody><tr><td>iOS pre 15.4</td> <td>If your phone or tablet has an iOS version pre 15.4, you will need to upgrade your operating system to at least 15.4 (following the vendor's guidance).</td> </tr><tr><td>Apple Mac pre-10.15</td> <td>If your device has an operating system pre 10.15, you will need to upgrade your operating system to at least 10.15 (following the vendor's guidance).</td> </tr><tr><td>Google Chrome</td> <td>If your device has a browser with a pre version 86, you will need to upgrade to at least version 86 to get the new player (following the browser vendor's guidance).</td> </tr><tr><td>Microsoft Edge</td> <td>If your device has a browser with a pre version 86, you will need to upgrade to at least version 86 to get the new player (following the browser vendor's guidance).</td> </tr><tr><td>Mozilla Firefox</td> <td>If your device has a browser with a pre version 85, you will need to upgrade to at least version 85 to get the new player (following the browser vendor's guidance).</td> </tr><tr><td>Safari</td> <td>If your device has a browser with a pre version 15.4, you will need to upgrade to at least version 15.4 to get the new player (following the browser vendor's guidance).</td> </tr></tbody></table><p> </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>10 August 2023</span> Thu, 10 Aug 2023 12:15:02 +0000 Anonymous 11872 at http://bbc-iplayer-help.local Why have you closed the ³ÉÈË¿ìÊÖ iPlayer Kids app? http://bbc-iplayer-help.local/questions/recent-changes-to-iplayer/ipk-app-closure <span>Why have you closed the ³ÉÈË¿ìÊÖ iPlayer Kids app?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>As part of the ³ÉÈË¿ìÊÖ’s wider efforts to modernise the user experience across our digital services and apps, we've made the decision to close the ³ÉÈË¿ìÊÖ iPlayer Kids app, replacing it with <strong>Child Profiles</strong> on ³ÉÈË¿ìÊÖ iPlayer.</p> <p>Switching to Child Profiles will give kids a more consistent and streamlined service across our website and apps, so that no matter how your child is watching, they will be able to access their favourite programmes on their own ³ÉÈË¿ìÊÖ profile.</p> <p>Improving on the Kids app experience, children can now <strong>add their favourite programmes</strong> so they can access them quickly and easily, and they can <strong>continue a show</strong> from where they left off across all devices. Of course, they will still be able to <strong>download</strong> their favourite shows on the app and from the website to watch offline.</p> <p><img alt="Two screenshots from the iPlayer mobile/tablet app. The first is confirming the creation of a new Child Profile, and the second shows the iPlayer app homepage when signed in as a child" data-entity-type="file" data-entity-uuid="adb6122a-3857-4895-b466-4c73ad0f6ebd" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/pkAppClosure1.png" width="2298" height="2144" loading="lazy" /></p> <p>To find out more about the Children's Experience on ³ÉÈË¿ìÊÖ iPlayer, check our page: <strong><a href="/iplayer/help/questions/recent-changes-to-iplayer/child-experience">What is the child experience on iPlayer?</a></strong></p> <p>For help with creating a Child Profile, have a look here: <strong><a href="/iplayer/help/questions/about-the-childrens-experience/create-child-profile">How do I create a child profile on ³ÉÈË¿ìÊÖ iPlayer?</a></strong></p> <p>We hope that our youngest viewers will enjoy this new experience and benefit from the content and features now available to them.</p> <p> </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>06 October 2023</span> Fri, 06 Oct 2023 10:35:02 +0000 Anonymous 12148 at http://bbc-iplayer-help.local Why can I no longer access ³ÉÈË¿ìÊÖ iPlayer Downloads? http://bbc-iplayer-help.local/questions/recent-changes-to-iplayer/ipd-closure <span>Why can I no longer access ³ÉÈË¿ìÊÖ iPlayer Downloads?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>We have made the difficult decision to close the ³ÉÈË¿ìÊÖ iPlayer Downloads application for PC and Mac, due to the low number of people using it and the cost required to keep it going. This does not affect downloads on the ³ÉÈË¿ìÊÖ iPlayer mobile or tablet apps, and viewers can continue to stream programmes on ³ÉÈË¿ìÊÖ iPlayer on their PCs and Macs.</p> <h3>Can I still watch programmes on my computer?</h3> <p>All of our live and on-demand programmes can be streamed on your computer by heading to the website: <a href="/iplayer">bbc.co.uk/iplayer</a>. Once you've found the programme you want to watch, just press the play button.</p> <h3>How can I still watch programmes offline?</h3> <p>You can still download your favourite programmes using the iPlayer mobile/tablet app. For more information, have a look here: <a href="/iplayer/help/questions/downloading/watching-offline">How can I watch programmes when I'm offline?</a></p> <h3>When will the app close?</h3> <ul><li>From Friday 2 February, new users were unable to download and install the ³ÉÈË¿ìÊÖ iPlayer Downloads app</li> <li>From Monday 11 March, users were no longer able to download programmes from the web. Users could still watch existing downloads until Monday 8 April.</li> <li>On Monday 8 April, the ³ÉÈË¿ìÊÖ iPlayer Downloads app closed.</li> </ul><h3>How do I uninstall ³ÉÈË¿ìÊÖ iPlayer Downloads on a computer?</h3> <p>Using a Mac? Have a look here: <a href="/iplayer/help/questions/downloading/ipd-uninstall-mac">How do I uninstall ³ÉÈË¿ìÊÖ iPlayer Downloads on a Mac?</a></p> <p>Using a PC? Check here: <a href="/iplayer/help/questions/downloading/ipd-uninstall-pc">How do I uninstall ³ÉÈË¿ìÊÖ iPlayer Downloads on a PC?</a></p> <p> </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>07 February 2024</span> Wed, 07 Feb 2024 10:10:02 +0000 Anonymous 12681 at http://bbc-iplayer-help.local Can I connect my iOS device to my TV via HDMI? http://bbc-iplayer-help.local/questions/recent-changes-to-iplayer/ios-hdmi <span>Can I connect my iOS device to my TV via HDMI?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>We know that some users would like to connect their iPhone or iPad to their TV via HDMI in order to watch iPlayer programmes on a bigger screen.</p> <p>While this may work for some, watching downloaded programmes or streams in this way isn't officially supported and so we can offer no guarantees or support if there are issues when watching via HDMI.</p> <p> </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>07 May 2024</span> Tue, 07 May 2024 10:50:02 +0000 Anonymous 12964 at http://bbc-iplayer-help.local