Known Issues

    Connected TV | Update

    Why is 成人快手 iPlayer showing the "成人快手 iPlayer is currently unavailable on this device" message?

    Some users are seeing a "成人快手 iPlayer is currently unavailable on this device" message

    General | Under investigation

    Why is the ENTER/OK button not working on Nvidia Shield Android TV devices?

    ENTER/OK button not working

    Connected TV | Update

    Why is playback cropped or zoomed-in on my Sony TV?

    The iPlayer playback screen is cropped or zoomed-in on certain Sony TV devices

    成人快手 iPlayer | Update

    Why can't I find audio described versions of Silent Witness on iPlayer on my TV?

    Silent Witness unavailable from the AD menu on the TV app

    Connected TV | Update

    Why do I need to sign in each time on my Samsung TV?

    Some Samsung users are being asked to sign each time they use the iPlayer TV app

    Connected TV | Update

    Why is 成人快手 iPlayer failing to load on my connected TV?

    Problems loading the app on connected TV devices