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The Credit Crunch questionnaire results

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Rob Unsworth - editor | 19:48 UK time, Monday, 13 October 2008

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The credit crunch is upon us - and don't we know it. Everywhere you turn there are gloomy reports of economic meltdown and financial crisis, and those two little words - credit crunch - have become a catch-all for everything that's hitting our pockets. But beyond all the headlines, how is the global financial turmoil affecting you, your family and your wallet?

We put a credit crunch questionnaire on the new Watchdog website. And over just a few days, almost 9,000 of you responded. First we asked if you'd been directly affected by the credit crunch. Unsurprisingly, of the people who chose to respond, an overwhelming number (7,307) said they'd been affected or expected to be before long. Only 1,421 people said they hadn't been affected at all.

Next, from a list of key financial issues we asked which concerned you the most and three very practical things came out - rising food costs, losing your job and paying your energy bills. Of the 8,886 people who took part, over a quarter (2,312) said that paying your energy bills was your biggest worry.

³ÉÈË¿ìÊÖ Business Editor Robert Peston wasn't surprised that respondents' real concerns now are the basics. He said: "Most people can't live without a little heat and light and warmth. The increases that we've seen in the prices of energy have been spectacular. In the end what people notice are the pounds in their pocket."

It's not all doom and gloom though. We asked if the credit crunch was making you look more carefully at your money and a massive majority (6,877) said it was. Not only that but more than half of those said that as a result they'd saved money.

Clearly you're not taking the credit crunch lying down. You're changing who you do business with and what you spend your money on. 2,860 people, that's almost a third of the total, said that rising food prices meant they were now shopping at a different supermarket, and because of the cost of fuel, almost a half of respondents told us they were choosing to drive less.

In response to this, Robert Peston said: "People are obviously taking this issue seriously. It's encouraging that people are saying that they're looking at their personal finances and thinking about ways to save money."

Comments

  • Comment number 1.

    I am losing my house !!!!! i had a mortgage with Northern Rock and my payments wentupto £750 per mnth i cant possibly keep up,i cant go to another lender due to bad credit history, i got into debt while my daughter was seriously ill, i tried the council for help with re housing but they told me i was making myself homeless.i am now in the early stagesoff repossesion

  • Comment number 2.

    Fuel charges were identified as the area of most concern following the credit crunch. It will be helpful to know how charges compare between suppliers. However the real concern is whether the level of charges are justified. Can the consumer watchdog identify the proportion of the charge that is directly related to the price of crude oil. Can we have a comparison of the changes in suppliers charges and the timing and percentage changes in the price of oil. The price of oil is used to justify the price increases but is the amount of the increase validated? The watchdog programme accepted without question that even though oil prices had fallen it would be some time before consumer prices were reduced. Why should this be acceptable?
    tomcolin.

  • Comment number 3.

    I started to feel very uneasy about a year ago when I was reading in the newspapers that mortgage lenders were giving mortgages to borrowers up to five times their salary and the country was £3 trillion in personal debt. As a result of this I started to save up for a laptop, bought one in July and paid for it on credit knowing I had the money to pay for it and cleared my debt almost instantly. What I now plan to do is start saving as much as I can each month for when I will become redundant as it is not a question of 'if' but 'when'.

  • Comment number 4.

    Like many of those who respionded to your survey, we have been taking a hard look at our expenditure, and as a result our latest bank statement shows that for the first time in several months, our expenditure was less than our income; It just goes to show what can be achieved when you really try. We are, however, concerned at the high energy costs as Winter approaches; our energy direct debit has already increased from £60 to £80 per month, and we have been informed that it will increase again to over £90, an increase of over 50% since the beginning of the year. The energy spokesman on your programe this evening stated that it would be some time before the falling price of oil would filter through to energy prices; surprise surprise! It doesn't seem to take long for increases to "filter through".

  • Comment number 5.

    I am fuming, why were the public not given a share in our OWN money, to pay back the banks to save people who have been struggling. then make the banks stil pay a back the goverment for that pleasure?
    at the moment the public are paying for their bills twice !!! while the banks and rubbish investors get off lightly.
    if the public were given a monitired shared money to pay the banks off, there would be less pressure on nhs, as people with stress would not be using, also better food quality could be afforded so diet would be better, also ecological energy would be chosen. if a member of the jo blogs public made this chaotic mistake in ur jobs, we would be sacked.... who do we sack. stop big leaders of banks getting off, not being unaswerable. let them give up their mansions and homes to cut this bill and let them move into council housing... like all others affected by this mess.

  • Comment number 6.

    I missed the name of the site to get energy comparisons anyone able to help with a good accredited site thanks. [ Note from Watchdog. Thanks for your comment. We have put a clip up of Julia's chat with Robert Hammond. You can watch it here:
    /blogs/watchdog/2008/10/paying_energy_bills.html
    Regards, Eddie Botsio, Watchdog webteam.]

  • Comment number 7.

    last week the bank of england cut the intrest rates by 1/2 a point yet many of the banks are not passing this rate cut to it's customers and some of the banks are the very banks that are going to also get help from the goverment. Should not some have a look into this

  • Comment number 8.

    i have prepayment meters for gas and electric and the cost is outrageous me an my partner are on benefits im on income support hes on disabilaty we are with british gas for both do you have any advice for cheaper energy

    [Note from Watchdog: Thanks for your comment. We have put a clip up of Julia's chat with Robert Hammond. You can watch it here:
    /blogs/watchdog/2008/10/paying_energy_bills.html

    Regards, Eddie Botsio, Watchdog webteam.]

  • Comment number 9.

    I have no sympathy at all with the people who only a few months ago were spending other peoples' money (ie on credit cards) as if it were water, and not theirs at that! When I got a mortgage in the 60's I had to virtually beg the Building Society as well as provide details of a bank account and get a guarantor. We (all) were only given 90% max as a mortgage. We had to save up a deposit of 10% ourselves. What in heavens name made the banks and B.Societies give out willy nilly to anyone that asked for them the 100/125% 'gifts' I've heard mentioned. These people who gave and received them are the sole cause of the financial mess we are in today. Repossessions? Hoist on your own petard comes to mind. I have no sympathy whatsoever.

  • Comment number 10.

    Goverments should not be bailing the banks out, they caused the problems in the first place, goverments let other businesses go under.
    the goverment should have taken a very hard line with the banks and told them that if they go under, then the goverment would seize their assets and possably the assets of the directors and give the money back to the savers and small businnesses before the other banks owed money could get their share back, that would force the banks to lend to each other if there was a risk of them loosing everything that is owed to them.

  • Comment number 11.

    Now that many of the banks are nationalised does this mean that when we receive a bank charge we will effectively be charging ourselves. Will the banks remember that they are using our money when they sting us for going overdrawn and apply unfair charges..? Would love the banks to answer this one

  • Comment number 12.

    The credit crunch is effecting us all us hard working people, but the CEO's of big businesses still get their big bonus!! And they still get their Multi Million pound pay check! People who are on benifets who can get a job but cant be bothered because their happy get everything handed to them. Why dont they start paying taxes? Why is it left to the taxpayer to bail everyone out!

  • Comment number 13.

    I was taken very ill this year. I live in a rented house with poor insulation although repeated requests to my landlord to fix the problem. I cannot afford any heating. I don't smoke,drink,go out. I have a car but that is a necessity as I live in an area where there are NO buses so I have to drive my children to school and go to the shops and hospital.Where can I go for help?No-one is interested.Already I am having to go to bed early with hot water bottles.This life, no, this existence is so miserable and can only get worse for me and my children.Until I fell ill I was working and supporting myself and children

  • Comment number 14.

    I AM A NEW MEMBER OF THIS BLOG. I do not understand why we ordinary hardworking Brits put up with what is going on in our ecconomy. The MP's Directors Celebs etc that are earning obscene amounts of money and continue to do so while we sit back and let them, hundreds of MPs sitting in parlament day after day why don't we demand they be cut in numbers or take a substantial pay cut or put on 3 day week , like my husband who is being threatened with, I go on the money wasted in this country is criminal. We send deligates flying of around the world to join in conferences etc. have none of them heard of video conferancing etc. much cheaper and they couldn't claim expenses and they could offset their carbon foot print I could go on for hours but I am probably only putting into words what you are all thinking. Come on there must be someone who knows how to get these upcrust burocrats to make this life a fairer one for all,we cannot take much more of ... no wage rises job loses,fuel & energy price rises, food going up etc,etc... let them take it for a while.. fat chance I expect!

  • Comment number 15.

    I have a personal loan which i was unable to afford, and it has gone into default.
    I have tried to re-mortgage my home to cover this debt, but because of the default i cannot get a new mortgage.
    i only owe £50k on a property worth over £100k.
    surely i am not that bad a risk. i have plenty of equity in my home but cannot access it.
    what should i do?

  • Comment number 16.

    When are we all going to take responsibility for our part in this as well?
    Who ran up massive debts? Paid more for houses than they were worth? Sold their houses for more than they were worth?
    The banks are in this much trouble because WE asked them to give us more money than we could probably afford to repay. Any small incident in our lives could affect our ability to repay. Companies borrowed more to expand and stretched themselves too.
    Now people wont pay up.

  • Comment number 17.

    I am a single Mother, of whom works Part-Time. I have always had to penny pinch, so the present conditions make no difference to me.
    I am from a old-fashioned background, if you want something badly enough you will save the money until you can afford it and in turn I have been teaching the same lesson to my child. I do not have credit cards, the biggest loan I have is my mortgage. I only deal with Cash and Direct Debits.
    I cannot for the life of me understand how people have allowed themselves to spend money way beyond their means...!!! What does this behaviour teach our children for the future?.
    I am not happy that the banks are being bailed out again. The Goverment is clearly giving money away that we do not have and that the rest off us will be paying back for many many years and why?, because the banks made the mistakes in the first place.....
    Surely, there must be another way, that will not be as painful to repay in the future!!!

  • Comment number 18.

    Some might be confused with payday loans and personal loans. In payday vs. personal loans, a personal loan is just that – a loan made to a person. Bank loans are loans made from a bank. Online payday loans are payday loans made online, through a website. Payday loans or cash advance loans are loans made with a service fee that you pay back on your next payday, or over installments. Typically, you would get one if you had a bill pop up early, and you didn't have enough to cover it until payday. If you need or want direct deposit for convenience or because you can't get to a store, that's when you'd want [Unsuitable/Broken URL removed by Moderator]

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