Skype's mobile video moment?
You've heard it so many times before - but is this the day that video calling finally takes off? Skype has just updated its app for Apple's iPhone 4 and iPod Touch, making it possible to use the front-facing camera for video calls.
Apple has made great play of its own FaceTime video calling feature on those devices, but there's little evidence yet that it's taken off. That may be because there's little network effect - until you find someone else with the same device you can't make a call, though an update bringing FaceTime to the desktop makes that a little easier.
But the plain truth is that the market leader in voice - and video - communication over the internet is Skype, with 124 million users each month around the world; it is going to be difficult for Apple or anyone else to build a rival base of that size.
That surely makes Skype mobile video calling an attractive option - many of us will have friends and family who already use the technology, so we can try it out. The other big advantage over FaceTime is that you can make calls over 3G, as well as wi-fi.
I tried it out this morning, as I was walking to catch a train to work. Within moments, a rather scruffy figure loomed into view on my phone - and I was video calling an old friend and colleague. Given that we were talking over a 3G network, the quality was perfectly acceptable, though in future I think my friend's voice will be quite sufficient.
If you combine the millions using Skype over the holiday period to talk to friends and family in far-flung places with the growing population of iPhone and iPod touch users, the innovation has plenty of potential. But there are a few questions.
Will it, for instance, come to other mobile platforms? I asked Skype this morning about Android - now quite possibly a bigger mobile community than Apple's iOS - and got the distinct impression that mobile video for Android devices would be coming soon.
Then there's the reaction of the mobile networks, which could provide trouble on two fronts. First, it's another way in which they lose control over their customers' calling - and spending - habits, Second, it could flood their already fragile networks with another tidal wave of video data.
Skype tells me that a video call uses data at approximately 600Kbps; by my calculations a one-minute call would use around 4.5Mb of data. (Full disclosure: I asked friends on a well-known social network to do that sum, so blame them if the figure is wrong.) If we presume that people will still opt to make most of their video calls over wi-fi rather than 3G, that should not chew up too much of a user's monthly data allowance - although it means you certainly won't want to make a 3G Skype call when abroad.
But it looks likely that the internet will have to handle even more video traffic, raising further questions over net neutrality - how likely is it that the networks and the ISPs will soon decide that packets containing video calls should cost more than those containing other data?
The other big question is for Skype itself - can it cope with this kind of traffic? Just before Christmas, the company suffered its biggest-ever technical disaster when millions of users suffered a 24-hour outage leaving them incapable of using the service. Skype says that was down to a bug in a version of its software for Windows, which caused a chain reaction, overloading its servers and bringing down much of the network.
The more vital Skype becomes to the way millions of people and businesses communicate, the less acceptable such an outage will become. So Skype had better be sure that millions of mobile video callers are not going to send the whole network crashing down again.
Comment number 1.
At 30th Dec 2010, Mark_MWFC wrote:I think video calling is pretty much a dead duck for the reason you outline - until we have reasonable data allowances and adequate coverage it's pointless.
Plus, of course, since most people prefer to pop off a quick SMS rather than talk to someone I'm not sure what the general demand for video calling is in the first place.
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Comment number 2.
At 30th Dec 2010, James wrote:No it won't take off and you have summed up why with this sentence.
"I was video calling an old friend and colleague. Given that we were talking over a 3G network, the quality was perfectly acceptable, though in future I think my friend's voice will be quite sufficient."
Apart from the novelty factor voice only calls are just more efficient on mobile device.
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Comment number 3.
At 30th Dec 2010, Kev wrote:Some, if not all, mobile networks specifically exclude VOIP from internet usage bundles. So Skype calls are not going to be free as users will have to pay the standard data rate for each call.
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Comment number 4.
At 30th Dec 2010, Carniphage wrote:"The other big question is for Skype itself - can it cope with this kind of traffic? "
FYI Skype to Skype calls are not routed through their network. The Skype network just acts as a sort of dating-agency, allowing the two ends to to hook up, then letting the two ends get on with it.
Video calls place no more strain on the system than regular calls.
Those of us who have fiddled with our iPhones, know that Facetime works fine over 3G - and seems to use a bit less data (and has nicer image quality).
I suspect the only reason that Apple don't currently offer 3G calling, is that their partner network in the US would probably burst into flames and explode if a million people tried video calling over 3G.
C.
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Comment number 5.
At 30th Dec 2010, Mark_MWFC wrote:"Video calls place no more strain on the system than regular calls."
So what carries the additional data? Fairydust?
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Comment number 6.
At 30th Dec 2010, tired_of_this wrote:@Mark_MWFC
Sigh.
I thought it was quite clear what Carniphage said. The sentence was in relation to Skype's ability to handle video calls, not the phone network's ability to handle video data traffic.
I'll try and clarify it for you. Calls (video and voice) do not pass through Skype's systems. When a call is initiated, Skype's system tells each party's client how to contact the other party directly over the internet. This means that Skype's system needs only a small amount of bandwidth and server capacity to monitor the call status, not a large amount of bandwidth to actually receive and re-transmit all the data associated with the call. There is little, if any, additional capacity required on Skype's system for video calls than for voice calls.
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Comment number 7.
At 30th Dec 2010, Mark_MWFC wrote:@tried_of_this
Right... so the load is borne by the carrier over their HSDPA network.
What do you then think happens to Skype's service if the carriers cannot support this service?
You can't really separate the two because one is dependent on the other.
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Comment number 8.
At 30th Dec 2010, TimmyNorfolk wrote:are we forgetting (yet again) that video calling is not new. RCJ - you said yourself "You've heard it so many times before". I cant remeber the last phone i had without a front-facing camera and video calling capabilities
Can someone simply tell me what the advantage of this is over me video calling who-ever i want on my non-apple phone? i even get free video minutes each month (which i never use)
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Comment number 9.
At 30th Dec 2010, Belgian_Biscuit wrote:@Mark_MWFC
"You can't really separate the two because one is dependent on the other."
Well Rory's article did exactly that - he specifically talked about Skype's ability to handle the volume in light of the recent breakdown they've had (separately from the phone network's ability to carry the data). So @Carniphage made a rather good informative point.
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Comment number 10.
At 30th Dec 2010, Mark_MWFC wrote:Ah, I see what you mean. Fair point on that one.
The problem remains though: if the infrastructure isn't there then it's not going to happen.
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Comment number 11.
At 30th Dec 2010, tired_of_this wrote:@Mark_MWFC
Look at the context for the comment...
Rory: "The other big question is for Skype itself - can it cope with this kind of traffic? Just before Christmas, the company suffered its biggest-ever technical disaster when millions of users suffered a 24-hour outage leaving them incapable of using the service."
Carniphage: "Skype to Skype calls are not routed through their [Skype's] network. [...] Video calls place no more strain on the system than regular calls."
The data for the call, whether video or audio, is borne by whatever type of network connection is used by each of the clients. If an individual client's network speed falls and cannot support a call anymore, then the call is dropped. Granted, that is more likely for the higher demands of video over a mobile phone network, but that dropped call doesn't effect the rest of Skype's services.
So, in answer to your direct question: nothing.
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Comment number 12.
At 30th Dec 2010, israel idowu wrote:Am not sure what the big deal is with Skype having
a video calling feature. Yahoo implemented a video chat
feature on their messenger app for iPhone a few months ago
or am I missing something here?
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Comment number 13.
At 30th Dec 2010, CambsTech wrote:um, was skype video calling my kids daily while away weeks ago on a Nokia (N900) for the price of the wifi connection; passable video, audio was no problem. Using video calling for contact with the kids is the only non-prurient reason to use skype video. Obviously not Apple so not important. Small extra point, only iPhone 4's have a front facing camera so other iPhone users need a mirror or continual flipping to show themselves and see the other party I assume?
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Comment number 14.
At 30th Dec 2010, Mr Woof wrote:"Skype tells me that a video call uses data at approximately 600Kbps; by my calculations a one-minute call would use around 4.5Mb of data. (Full disclosure: I asked friends on a well-known social network to do that sum, so blame them if the figure is wrong.)"
The calculation is wrong by a factor of 8, due to a confusion between bits and bytes.
b is for bits, B is for Bytes
8bits = 1Byte
600Kb/second * 60seconds = 36Mb = 4.5MB
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Comment number 15.
At 31st Dec 2010, Charlie wrote:Funny, I've been making Skype Video calls on my Nokia N900 (over WiFi, and 3G) since it launched over a year ago. What is the big deal about this service now launching on the iPhone, or is this the usual ³ÉÈË¿ìÊÖ obsession with everything Apple?
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Comment number 16.
At 31st Dec 2010, mendicance wrote:I remember getting my Nokia N73 a few years ago (4? 5?) and being quite excited about video calling. Then I realised that I mostly made video calls to people in the same room, for fun. Every other video call I made or received was either inconvenient for me or the recipient. We were either in a bar, on the street, in a shop or at the office. At no time was it convenient to shout at a handset held in front of you.
I love Skype and iChat for having a proper conversation with someone - as often as not my Lawyer, so I can see whether he's lying to me. But it's by arrangement only, and certainly not on my phone.
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Comment number 17.
At 31st Dec 2010, Vincent wrote:Video calls are already a success on desktop PC's, so it's natural to progress onto other platforms such as Mobile phones and the growing number of Internet enabled TV's.
If current ISP's and mobile providers don't stop hindering this progress, I suspect new companies will come onto the scene to fill the gap and seize the opportunity using new business models.
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Comment number 18.
At 31st Dec 2010, numptyboy wrote:skype is a hungry thing it uses 800MB a hour(when on mmo as well as skype i use 1gb a hour) for voice chat,why so much info for a chat program when others out there use loads less how much does it work out that you pay a gig from your isp,it aint right so i say boycout it and save your MB
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Comment number 19.
At 1st Jan 2010, AllenT2 wrote:Carniphage wrote:
"I suspect the only reason that Apple don't currently offer 3G calling, is that their partner network in the US would probably burst into flames and explode if a million people tried video calling over 3G."
Exactly. There is nothing wrong with AT&Ts network. It's just that too many people are overloading the network. Until there is a huge increase in bandwidth and network infrastructure then all the current video and audio streaming and downloading is unsustainable.
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Comment number 20.
At 4th Jan 2011, Rick Slater wrote:So who else routinely uses video calling and why?
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Comment number 21.
At 4th Jan 2011, Andy wrote:"You've heard it so many times before - but is this the day that video calling finally takes off? Skype has just updated its app for Apple's iPhone 4 and iPod Touch, making it possible to use the front-facing camera for video calls."
It's easier to make telephone calls via a mobile than a landline (which meant the virtual death of landlines), and it's easier to make Skype video calls via mobiles than via a PC, so I expect Skype video via the PC to go downhill while Skype via the mobile phone (iPhone and then the rest) on wifi to be THE way to make video calls.
Due to everyone and their dog having a phone, over a relatively short time, video calling will finally take off, first at home on the wifi net, then as users get used to video calls, via 3 & 4G networks.
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Comment number 22.
At 6th Jan 2011, hon3stly wrote:I personally cringe at the idea as all my friends are pig ugly...
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