There's been a little revolution going on with ³ÉÈË¿ìÊÖ Radio output online. The UK national stations (like Radio 1, Radio 4, or Asian Network) now sound better than ever online - and there are more changes to come.
We've been working, along with the nice folks from software company (above), on something we've called Coyopa. The name's from a Mayan God of thunderous noises, in case you wondered. It is the new system for encoding live and ondemand audio from the ³ÉÈË¿ìÊÖ's UK national radio stations.
Until now, the audio you've heard online from the ³ÉÈË¿ìÊÖ has been broadcast onto digital satellite, then received on a satellite dish in a nice building in Maidenhead, where it's been recorded and re-encoded for online use. As a result, we've had the occasional reliability problem (satellite dishes don't like snow; sometimes the satellite receivers break), and a nagging feeling that the audio hasn't necessarily sounded as good as it could have done because of the double-encoding process we've used.
Behind the scarily technical-looking people in the image above is one of the two identical versions of Coyopa. Both Coyopa units are now in London's Broadcasting House, so they get the cleanest signal possible - direct from the studios (which in the case of Radio 3, 4 and 7 are just a few floors higher up). One of the Coyopa units is now working; the other is in its final stage of being commissioned. (We've two so we can do software upgrades with no problem, and so we maintain a reliable service).
Coyopa's producing the on-demand versions of the files you get in iPlayer (both the standard Flash player, and the Real version). It's also currently producing Windows Media files, which are publicly unavailable but which your new wifi radio you'll get at Christmas (sorry to spoil the surprise) will hopefully be using before too long.
For live, Coyopa's producing a stream intended for the Flash player (you'll see that in January, if our current project hits its target); and currently it's also producing a live, higher-bitrate Windows Media stream (on wifi radios and also available to some users of the iPlayer, particularly if you fiddle with the text-only version). The Real Audio live streams that Coyopa is producing are not, yet, public - those are still coming from Maidenhead until both Coyopa systems are up and running for reliability reasons.
Our eventual plans are to ensure that the iPlayer "just works" (ie doesn't need any media player downloads), with higher-quality audio than is currently available, and as little of that pesky rebuffering as we can manage. We also will continue to support wifi radios and other connected devices, with Windows and AACfamily streams available.
If you've got questions, we've got answers. Follow me to the Radio Labs blog for a fuller version of this post, with a ton of FAQs. That's also where you can comment to this post.
Ah, you're already here. In which case...
What kind of audio processing does Coyopa audio go through?
We produce all our programmes with audio processing in mind - which evens out the sound and ensures that there aren't suddenly VERY LOUD BITS. For online use, we're now using the same processing that you hear on Freeview. This is the least audio-processed version we broadcast.
I've read that the ³ÉÈË¿ìÊÖ wants to limit the audio quality of radio online, in favour of DAB. True?
No. 100% false. We want to make sure that every single platform sounds as good as possible. "Sounds as good as possible" means a high-quality AND continuously-available stream (ie no rebuffering), rather than blindly offering as high bitrate as possible. And it's your money we're spending, so we want to make sure we're doing so in a way that offers good value for money.
Why aren't you streaming at 320kbps (insert favourite bitrate here)?
Unlike television, much of our streaming happens at work, rather than home. Work connections can be heavily contended, leading to more buffering than you'd think. Coyopa's specifically worked on the signal going into the encoders, to ensure that the base material is as good as possible; and the ³ÉÈË¿ìÊÖ's flash player (known internally as the EMP) is monitoring rebuffering events for us. As internet connections change, so our bitrates will.
Where's the low-bitrate version?
We'll go live in January with the higher-bitrate version; and continue to use Real for the low bitrate version. We're adding lower bitrate versions soon that won't require Real; and will offer automatic bandwidth-switching when the technology we use allows us to.
I'm outside the UK. I'm jealous of the higher quality you guys get.
Sorry about that. Coyopa's making all the on-demand RealAudio streams you get now; so you'll get some benefit there. And we're re-evaluating the costs and technologies we use to stream overseas. More news soon, we hope.
Any plans for Ogg Vorbis / FLAC / CUSeeMe streams?
Not right now. We'll continue to monitor new formats, and if there's a good reason for adding them, Coyopa's flexible enough to add new formats, particularly for on-demand streams.
I want the direct links for my wifi radio
We're working with all the major manufacturers to ensure that they give you the best links for our audio. We do aim to publicly publish direct links, for both live and on-demand, to the playlist files (those ending .asx or .pls for example), though you're unlikely to find those in the ³ÉÈË¿ìÊÖ iPlayer's interface. We'll let you know when we add them.
Are you getting rid of any of the formats?
No, we've no plans to remove any of the streams and formats we offer. We've plenty of plans to add to them; and of course, we'll always re-evaluate our streams. Your Kerbango internet radio is safe for now.
What about ³ÉÈË¿ìÊÖ Humberside - I'm a fan of Peter Levy?
Our friends in ³ÉÈË¿ìÊÖ Local Radio, along with those for national radio like ³ÉÈË¿ìÊÖ Scotland, Wales and Ulster, are doing parallel work to improve the quality of their streams. And we're all fans of Peter Levy.
I've got another question that's not covered here
Excellent. Drop it in the comments, and we'll reply; though we can't enter into long debates about the rights and wrongs of our chosen bitrate/codec choices: for that, there are a number of dedicated radio websites.