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"An airport worker has been suspended from duty after a family from Cardiff were checked into the wrong flight and ended up in Turkey instead of their intended destination of Lanzarote. Charles Coray, his wife Tanya and their 12-year-old daughter Phoebe were due to spend a week in the Canaries but have now flown back to the UK after arriving in Bodrum, Turkey, yesterday. Mr Coray, speaking from Cardiff Airport, said he had turned down the offer of alternative flights to Lanzarote from Luton. Mr Coray claims the blunder happened when they were checked on to the wrong flight after waiting in a mixed queue handling flights to two different destinations. A spokesman for the handling agents Servisair apologised for the mistake. He said the Coray family were accepted on to the wrong flight by one of the company's service agents at check in. The member of staff has been suspended pending a hearing. Thomson holidays say the tickets were processed incorrectly and neither the family nor the cabin crew were aware of the error until the Thomsonfly plane landed in Turkey. The company is working to find an alternative holiday for the family."

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