The problems inside HBOS
Halifax Bank of Scotland is in the throes of being merged with Lloyds TSB and becoming part nationalised, after teetering on the verge of bankruptcy last month. At the heart of its problem was the aggressive expansion of its lending, financed by borrowing on the money markets, which then froze up.
As part of an investigation for Credit Crash Britain, made by the Money Programme team for ³ÉÈË¿ìÊÖ2 at 1930 tonight, I've seen an internal HBOS document from 2004 which shows the following:
- the bank knew there was a mismatch between the sales culture and the risk controls: the risk controls had "not kept pace" with the sales culture.
- that the regulator was worried about this - and about the potential development of a culture that was "overly sales focused and gives inadequate priority to risk"
HBOS has confirmed the report is genuine and said it resolved all the issues with regulators at the time. But it would not give us an interview. However the man in charge of making sure HBOS stuck to the regulations at the time did agree to speak. Paul Moore, HBOS former head of Group Regulatory Risk said:
"The retail bank was going a breakneck speed and an internal risk and compliance function feels like a man in a rowing boat trying to slow down an oil tanker. I'm not saying that there were any bad intentions in that, but it was difficult to slow things down."
Of course, HBOS was not destroyed by aggressive selling. It was destroyed by lending long term and borrowing short term. But it's clear to me, from reading the report, that the regulator was aware of a cultural problem at the heart of HBOS: that the balance of management experience lay in the direction of sales, and that those with risk control functions were having difficulty slowing the bank down.
Mr Moore, the most senior manager in charge of risk until he was made redundant in 2004, says people like him need to report direct not to the executive management but to non-executives on the board. And he wants a wider inquiry into the bank's collapse:
"The first thing that needs to happen is that there's got to be a broad-ranging inquiry - I don't know whether that's a public inquiry - that needs to investigate in some detail all of the things that happened. Because out of that will come lessons."
You can see my report on Credit Crash Britain at 7.30 on ³ÉÈË¿ìÊÖ 2 tonight.